Certified Process Manager Course – Featuring SAP

Gain globally recognized credentials from the leader in process and performance improvement.

Join APQC’s Certified Process Manager course in collaboration with SAP, being offered in Frankfurt, Germany, and Dubai, UAE, to gain a comprehensive understanding of process management principles, including APQC’s Seven Tenets of Process Management℠ and the Process Analysis & Design Methodology. This immersive course blends foundational knowledge with hands-on application through real-world exercises. Participants will leave with the skills and confidence to lead process improvement initiatives and apply their learnings to their own organizational projects. This course delivers valuable insights you can apply right away.

• Frankfurt, Germany - September 9-12, 2025
  • Includes 3 additional SAP specific sessions & Q&A
  • Earn 2.8 IACET Credits
  • Globally Recognized Certification
  • Register Now: choose the first course in the purchase options menu.

• Dubai, UAE - November 17-20, 2025
  • Includes 3 additional SAP specific sessions & Q&A
  • Earn 2.8 IACET Credits
  • Globally Recognized Certification
  • Register Now: choose the second course in the purchase options menu.

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 SAP-Integrated Sessions

In addition to APQC’s regular course syllabus, this 3.5-day certification course, hosted by SAP, includes exclusive sessions exploring how SAP tools enhance process analysis, design, and modeling:

• SAP Session 1: Process Analysis & Mining – Explore how SAP tooling and accelerators can be used to analyze current state processes.
• SAP Session 2: Design & SAP Reference Architecture Content – Understand how SAP supports target architecture design using its reference content and tool-specific resources.
• SAP Session 3: Design & Process Modelling – Dive into SAP Best Practice Processes and explore modeling features for process redesign.
• SAP Q&A Session – Engage directly with SAP experts to clarify concepts and explore practical applications.

You do not have to be an SAP user to attend this course. These optional sessions are open to everyone and offer a powerful opportunity to explore how automation and streamlined processes can drive greater efficiency across core business functions. 

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Frankfurt Agenda

Dubai Agenda

Participants will leave with the skills and confidence to lead process improvement initiatives in their own organizations. This course delivers valuable insights you can apply right away!

• Define responsibilities of an effective Operational Process Manager
• Explain APQC's Seven Tenets of Process Management to establish, sustain, and evolve processes
• Accurately describe The Process Lifecycle and its connection with the Seven Tenets
• Apply APQC's Process Analysis and Design Methodology while designing, re-designing, or re-engineering a process
• Justify the benefits and uses of a Process Classification Framework
• Differentiate APQC's tools and techniques that support operational process management
• Defend the actions of your own organizational project plan
• Understanding how SAP tools enhance process analysis, design, and modeling

The target audience includes:

• Process Owners who are accountable for specific business processes and ensuring their effectiveness
• Process Leaders who guide and drive improvements within processes to align with organizational goals
• Process Managers who oversee the day-to-day operations of processes and ensure they run smoothly
• Operational Managers responsible for managing the overall operations within a business unit or department
• Functional Managers who lead specific functions or departments within the organization are also part of the target audience.
• SAP Process Owners and Managers looking to align SAP-supported processes with industry best practices and APQC methodologies.
• SAP Business Architects and Analysts involved in designing, analyzing, and optimizing business processes using SAP tools.
• Project Teams aiming to integrate structured process management approaches into SAP-driven projects.
• IT and Business Integration Professionals responsible for bridging the gap between business needs and SAP technical capabilities, especially in process design and automation.

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