As one of the chief gurus in knowledge management (KM), celebrated author of three best-selling books and the driving force for dozens of leading edge research projects, Carla O’Dell is at the epicenter of the best and brightest in KM. As CEO of APQC, an award winning, member-based nonprofit institution founded in 1977 and serving Global 1000, government, and nonprofit organizations, Carla has a unique perspective about what really matters in KM and how to make it work for your organization. Entertaining, funny and gifted with a turn of phrase, Carla is consistently among the highest-rated speakers at conferences, renowned for her thought provoking and interactive presentations.
Under Carla’s direction, APQC has long been recognized as a global leader in KM and is repeatedly named as one of KMWorld Magazine’s 100 Companies that Matter in Knowledge Management. The organization has been named eight times as one of North America’s Most Admired Knowledge Enterprises (MAKE) by TELEOS and The KNOW Network (awarded 2003-2004, 2007-2012).
Carla is author of The Executive’s Role in Knowledge Management (APQC, 2004) and coauthor of If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practice (Free Press, 1998). Carla O’Dell and Cindy Hubert, both leaders of APQC, recently released the definitive book on implementing a knowledge management (KM) program, The New Edge in Knowledge: How Knowledge Management is Changing the Way We Do Business (Wiley, 2011).
Carla has a bachelor’s degree from Stanford University, a master’s from the University of Oregon, and a doctorate in organizational psychology from the University of Houston. In addition to leading APQC and helping organizations around the world successfully transfer knowledge and best practices, she has hiked every continent including Antarctica with a broken toe.
Carla takes pride in staying on the leading edge of KM ideas and best practices. To have her share case examples of KM and formal and informal learning, as well as how innovative global organizations are adapting to the disruptive social and mobile technologies of the last decade, please contact Megan McCulloch, firstname.lastname@example.org for details.