About Us

APQC (American Productivity & Quality Center) is a member-based non-profit and one of the world’s leading proponents of business benchmarking, best practices, and knowledge management research. We follow our mission to help organizations around the world improve productivity and quality by discovering effective methods of improvement, broadly disseminating findings, and connecting individuals with one another and with the knowledge they need to improve.

We have focused expertise and services in the areas of financial management, human capital management, knowledge management, supply chain management, product development, and process improvement and measurement. We've spent years perfecting a rigorous research process with a track record of innovation in developing models, tools, and frameworks to help our customers improve.

At APQC, our world class speakers and training staff believe that knowledge lies in practice. Each of our subject matter experts has over 20 years of experience serving as a leading-edge practitioner in their field. On the ground experience combined with APQC’s cutting-edge data and research makes each of our speakers an excellent choice for your event or training workshop. Our organization and subject matter experts have one goal: to help organizations improve. Let us work with you to make your event a success. 

Why Choose APQC?

  • research based on best practices and lessons learned from more than 400 organizations world-wide;
  • leveraged benchmarks and best practices from more than 8,500 studies helping organizations identify and prioritize improvement efforts; and
  • trained over 16,000 people in benchmarking, knowledge management, and the transfer of best practices in 36 countries.