Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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With decades of experience in managing knowledge for technology and consulting companies, Stan Garfield has witnessed the importance of cross-functional collaboration and is…
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When communities of practice (CoPs) thrive, employees learn together, share knowledge across organizational boundaries, develop rich and useful content, and bolster the…
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Collections|
KM Bridge Builders
APQC’s KM Bridge Builders collection celebrates the contributions of thought leaders and practitioners who are helping to set the stage for future generations of knowledge…
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Tools & Templates|
Now in the Resource Library: Knowledge Management
APQC's bi-annual "Now in the Resource Library" report (NITRL) provides a comprehensive guide to recently released Knowledge Management (KM) research and content in the…
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With a career spanning more than four decades, Carla O’Dell has made numerous lasting contributions to the field of knowledge management (KM). While she’s seen a lot of…
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Zach Wahl, a knowledge management (KM) leader, speaker, author, and podcaster, co-founded one of the world’s largest KM consultancies, Enterprise Knowledge (EK), in 2013…
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KM Essentials: Communities of Practice
This “KM Essentials” collection is designed for those new to communities of practice or looking for a refresher on foundational concepts and approaches. The collection…
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Presentation Slides|
Back to School Edition: Building Effective and Long-lasting Communities of Practice (Slides)
Communities of practice are a knowledge management (KM) approach and remain foundational to the success of many KM programs and disciplines. APQC defines communities of…
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Webinars & Videos|
Back to School Edition: Building Effective and Long-lasting Communities of Practice
Communities of practice are a knowledge management (KM) approach and remain foundational to the success of many KM programs and disciplines. APQC defines communities of…
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Collections|
2024 Knowledge Management Webinars
APQC takes pride in hosting regular webinars on knowledge management (KM) to provide its valued members with engaging and informative experiences that foster connections and…
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In the ever-evolving business world, fundamental KM practices such as close collaboration and partnership with the business and measuring KM's business impact never go out of…
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Presentation Slides|
Unlocking the Future: How Emerging Technologies Are Shaping Knowledge Management Webinar Slides
Emerging technology continues to be a priority for enabling and accelerating knowledge management (KM) capabilities within organizations. In this upcoming webinar, APQC's…
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Presentation Slides|
Knowledge Revolution with Generative AI: Megatrends and Success Stories Presentation Slides
Artificial intelligence has accelerated interest in knowledge management (KM), automating many tasks and breaking down barriers to adoption within organizations. By contrast,…
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Articles|
KM Engagement Challenges and Solutions
Employee engagement has always been key to success in knowledge management (KM), but the “how” of engagement is ever-changing. As enabling technologies, workforce…
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Supply chain planners are looking to better serve customers by streamlining operations and processes while cutting costs. But customer-centric supply chains go beyond a focus…
