As organizations increasingly embrace a process-focused operating model, end-to-end global process owners (GPOs) have become a key role in the management and development of…

Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates|
End-to-End Process Maps and Measures: Procure-to-Pay
A common struggle for any end-to-end process management is identifying the right measures that encapsulate the value of the process. This article contains key performance…
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Collections|
Procure-to-Pay: Building for the Future
This collection contains content on Procure-to-Pay (or Source-to-Pay) as an end-to-end process.
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Tools & Templates|
End-to-End Process Maps and Measures: Procure-to-Pay (Visio)
A common struggle for any end-to-end process management is identifying the right measures that encapsulate the value of the process. This Visio file includes the maps…
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Tools & Templates|
End-to-End Process Maps and Measures: Procure-to-Pay (Excel)
A common struggle for any end-to-end process management is identifying the right measures that encapsulate the value of the process. This Excel file includes the lists of…
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APQC has gathered insight into how organizations are governing and managing their end-to-end procure-to-pay (P2P) processes. A quick look reveals a big disconnect in many…
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Collections|
Transforming Procurement and Procure-to-Pay
Beginning in the mid- to late-2000s, many procurement organizations evolved from a largely decentralized model to one that is more centralized and focused on strategic…
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Articles|
Using Governance to Improve Procure-to-Pay
The procure-to-pay process is essential to businesses because it encompasses the processes of purchasing goods and services, receiving them, and then paying for them so that…
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Infographics|
Break Down Procure-to-Pay Silos Infographic
The procure-to-pay process encompasses activities critical to the business: purchasing goods and services, receiving them, and then paying for them so the organization can in…
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Articles|
Optimizing Procure-to-Pay
In this interview, APQC’s Mercy Harper speaks with process and supply chain experts Holly Lyke-Ho-Gland, principal research lead for process and performance management, and…
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Beginning in the mid- to late-2000s, many procurement organizations evolved from a largely decentralized model to one that is more centralized and focused on strategic…
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End-to-end processes like procure-to-pay (P2P) transcend business silos and functional boundaries. To coordinate the work of separate functions across the entire value chain,…
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Procure-to-pay (P2P) is a value chain with many moving parts that span procurement as well as finance—which means that there are plenty of challenges that can occur as the…
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Designing and implementing a new service delivery model for procurement is no small feat. This form of procurement transformation requires sophisticated project management,…
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Infographics|
Process is Key to Improving Procure-to-Pay
Procure-to-pay is the process of purchasing and paying for goods/services necessary to deliver a solution to customers. APQC finds that many organizations have room for…