Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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As organizations increasingly embrace a process-focused operating model, end-to-end global process owners (GPOs) have become a key role in the management and development of…
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Ongoing disruptions have highlighted the importance of suppliers to the success of the entire supply chain. If these relationships are not built on the right foundation, the…
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Tools & Templates|
Now in the Resource Library: Supply Chain Management
This resource offers an overview of the most recent APQC's Resource Library content items in supply chain management published in 2024 and 2025.You can also find direct links…
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Collections|
Understanding Procurement Benchmarks and Best Practices
This collection is your road map to success in managing procurement efficiency and effectiveness. The content within will teach you about key performance indicators (KPIs)…
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Articles|
Harnessing Supply Market Research
For sourcing and procurement, risk management involves tracking all market factors that might affect supply chain performance and drive organizational needs. To adequately…
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Infographics|
Optimize Procurement Investments: Standardize and Automate
Growing technologies such as AI offer organizations an opportunity to drive efficiency within procurement. To ensure they fully benefit from these technologies, organizations…
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Supply chains operate in an environment where disruptions are almost guaranteed. To address this, procurement organizations must leverage all the tools at their disposal to…
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Collections|
Supply Chain Management Tune-up Diagnostics
This collection features diagnostics with key metrics in supply chain planning, manufacturing, logistics, and procurement. APQC's tune-ups feature recent Open Standards…
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Collections|
Understanding Supply Chain Processes
To objectively assess, manage, and compare supply chain management performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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Collections|
Open Innovation Ecosystems
In contrast to traditional innovation, which tends to unfold behind closed doors, open innovation leads to new products, services and operating models as the result of…
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This paper makes the case for open innovation as an approach that can drive significant value for supply chain organizations. In contrast to traditional innovation, which…
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Presentation Slides|
Benchmarking Sourcing and Procurement
Is your sourcing and procurement function efficient? Is it effective? How do your current practices compare to others?In this webinar presentation slides, APQC's Marisa Brown…
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If you want a faster, more efficient, and more productive procurement function, you should centralize direct procurement to the extent that you can. Of the organizations that…
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Webinars & Videos|
Benchmarking Sourcing and Procurement
Is your sourcing and procurement function efficient? Is it effective? How do your current practices compare to others?In this webinar, APQC's Marisa Brown shares insights…
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Collections|
2025 Supply Chain Management Webinars
APQC hosts supply chain management (SCM) webinars to connect with our members. Some calls feature internal experts discussing APQC's research and findings. For other calls,…
Measure Spotlight Results
(1 - 5 of 264 Results)Ratio of purchases to revenue
Value of materials and services per $1,000 revenue
Total number of purchase orders placed per finance shared services center employee responsible for creating/distributing purchase orders
Percentage of total purchases procured via maverick buying
Total cost to perform the process group "procure materials and services" per $1,000 purchases
