APQC's perspective on metric data from APQC's Open Standards Benchmarking in Logistics related to total cost to perform the process group "manage logistics and warehousing"…
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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Logistics Tune-Up Diagnostic
Examine five essential metrics included in this diagnostic to ensure that your practices will keep you running ahead of the competition. APQC's Logistics Tune-Up Diagnostic…
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Blueprint for Success: Logistics
This collection is your road map to success in managing logistics efficiency and effectiveness. The content within will teach you about key performance indicators (KPIs), as…
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Supply Chain Management Tune-up Diagnostics
This collection features diagnostics with key metrics in supply chain planning, manufacturing, logistics, and procurement. APQC's tune-ups feature recent Open Standards…
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Logistics Key Performance Indicators
This collection of articles provides insights into key performance indicators (KPIs) and other important performance measures in logistics.
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Metric data from APQC's Open Standards Benchmarking in logistics reveals how organizations perform regarding the number of full-time equivalent employees (FTEs) in the…
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To monitor performance of inbound deliveries process, many facilities use the metric dock-to-stock cycle time as a key performance indicator. Ensuring products are received…
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Articles|
Pick-to-Ship Cycle Time
APQC's perspective on metric data from APQC's Open Standards Benchmarking in Logistics related to pick-to-ship cycle time in hours.
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When customers place an order, they expect perfection. Having grown accustomed to ever-faster order deliveries, customers have high expectations that every order will be…
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2025 Supply Chain Management Webinars
APQC hosts supply chain management (SCM) webinars to connect with our members. Some calls feature internal experts discussing APQC's research and findings. For other calls,…
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Data and Measures|
Summary of Open Standards Benchmarking Measures: Logistics and Warehousing
The APQC Open Standards Benchmarking® measure list concisely displays all of the measures currently available for a specific survey. These measures are organized by research…
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Articles|
Understanding Logistics Processes
To objectively assess, manage, and compare logistics performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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Understanding Supply Chain Processes
To objectively assess, manage, and compare supply chain management performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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Tools & Templates|
Interactive Logistics Tune-Up Diagnostic
Compare your essential logistics metrics against your peers in this interactive spreadsheet. Click here to access an article version of the diagnostic summarizing key…
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Data and Measures|
Logistics Key Benchmarks: Telecommunications Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Logistics, this article provides key performance indicator (KPI) benchmarks for organizations in the…
Measure Spotlight Results
(1 - 5 of 196 Results)Freight cost to perform the process "operate outbound transportation" per $1,000 revenue
Number of FTEs that perform the process "plan and manage inbound material flow" per $1 billion revenue
Other cost to perform the process "operate outbound transportation" per $1,000 revenue
Full trailer-load or full container-load capacity utilization
Percentage of orders delivered complete and on time (aka on time in full (OTIF))
