When employees retire or move on from critical roles, what happens to their expertise? This question continues to gain increasing importance as organizations see accelerating…
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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Making Knowledge Transfer Intentional
Knowledge transfer helps ensure that organizations retain their most important knowledge while getting employees up to speed faster, improving efficiency, and more. However,…
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Collections|
KM Essentials: Knowledge Transfer
This “KM Essentials” collection explains why organizations should capture and transfer critical knowledge, along with techniques and best practices for doing so. The…
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Bringing order to chaotic and disorganized information repositories is a common challenge for organizations and is one of the most important opportunities for knowledge…
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Articles|
APQC 2025 Conference Wrap-Up
APQC’s 2025 Conference brought process and knowledge management professionals together to share insights and best practices, hear from experts, network with peers, and more…
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Reports & White Papers|
2025 Communities of Practice in Modern Organizations Survey Report
Communities and networks continue to play a central role in many organizations, driven by key priorities such as capturing and transferring critical knowledge, advancing KM…
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Webinars & Videos|
Launching a Process Management Knowledge Hub
In this webinar, participants discovered how Gilead Sciences is revolutionizing its operations by creating a visual interface to seamlessly navigate processes, documentation,…
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Presentation Slides|
Launching a Process Management Knowledge Hub
In this webinar, participants discovered how Gilead Sciences is revolutionizing its operations by creating a visual interface to seamlessly navigate processes, documentation,…
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In a roundtable discussion facilitated by KM Principal Research Lead Lynda Braksiek, participants gathered to discuss why knowledge transfer is important for their…
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Articles|
The Essentials of Knowledge Transfer
In an era of rapid change, the capture and transfer of expert knowledge is top of mind for organizations looking to remain resilient and competitive. In March 2025, APQC’s…
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Collections|
KM Bridge Builders
APQC’s KM Bridge Builders collection celebrates the contributions of thought leaders and practitioners who are helping to set the stage for future generations of knowledge…
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Webinars & Videos|
The Essentials of Knowledge Transfer (Recording)
In this interactive session, part of APQC’s “KM Essentials” series, experts Lynda Braksiek, Cindy Hubert, and Darcy Lemons guided participants through a framework for…
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Presentation Slides|
The Essentials of Knowledge Transfer (Slides)
In this interactive session, part of APQC’s “KM Essentials” series, experts Lynda Braksiek, Cindy Hubert, and Darcy Lemons guided participants through a framework for…
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Articles|
Top 5 Knowledge Management Threats for 2025
Businesses face challenges amplified by changes in work culture and priorities. Recent technology adoption has given rise to new threats. Through its 2025 Knowledge…
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APQC conducted its annual research survey in early 2025 to determine Knowledge Management professionals' top objectives and priorities. The survey asked KM respondents to…
