APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Ask usIn today’s rapidly evolving technological landscape, almost every organization has an AI story to tell. This webinar included an insightful journey through one organization's…
In today’s rapidly evolving technological landscape, almost every organization has an AI story to tell. This webinar included an insightful journey through one organization's…
Many large organizations find they need centralized search solutions for identifying employees who possess specific skills and expertise.At one global pharmaceutical company,…
KM programs continue to use APQC’s flagship KM benchmarking survey to level-set and evaluate their KM programs. In 2025, APQC expanded and enhanced this survey in response to…
Many people initially think of KM as a set of tools that can help connect them to information and expertise. While these tools have evolved significantly over the past few…
APQC's bi-annual "Now in the Resource Library" report (NITRL) provides a comprehensive guide to recently released Knowledge Management (KM) research and content in the…
APQC surveys knowledge management professionals annually to determine their priorities and primary objectives. The goal of this research is to evaluate the state of KM and…
Artificial intelligence (AI) has been the leading headline in recent years across all functions of the enterprise, and knowledge management is no exception. APQC’s 2025 KM…
To kick-start 2025, APQC surveyed knowledge management experts and practitioners to determine their highest priorities and top objectives. This research aims to assess the…
To kick-start 2025, APQC surveyed knowledge management experts and practitioners to determine their highest priorities and top objectives. This research aims to assess the…
To kick-start 2025, APQC surveyed knowledge management experts and practitioners to determine their highest priorities and top objectives. This research aims to assess the…
APQC conducted its annual research survey to understand better the common priorities and challenges for Knowledge Management practitioners in 2025. This infographic…
APQC conducted its annual research survey in early 2025 to determine Knowledge Management professionals' top objectives and priorities. The survey asked KM respondents to…
The artificial intelligence (AI) research bundle contains original research as well as resources and recommendations for how organizations can use AI to make better decisions…
In this webinar, we explored the transformative world of knowledge management (KM) amidst the rapid advancements in technology. This session was led by APQC's Lynda Braksiek…
