APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Ask usBased on APQC’s Open Standards Benchmarking® in Information Technology Organization Performance Assessment, this report provides an overview of IT strategy, governance,…
Based on APQC’s Open Standards Benchmarking® in Information Technology Organization Performance Assessment, this report provides an overview of IT strategy, governance,…
Based on APQC’s Open Standards Benchmarking® in Information Technology Organization Performance Assessment, this report provides an overview of IT strategy, governance,…
This collection provides cross-industry and industry-specific content summarizing practices related to IT strategy and governance, methodologies and processes, focus areas,…
APQC conducts ongoing survey research to assess organizations' IT functions and operations compared to those of their industry peers. The research collects metrics, practices…
This collection is your road map to successfully managing information technology efficiency and effectiveness. The content within will teach you about key performance…
This report summarizes practices in the Utility Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
This report summarizes practices in the Media & Entertainment Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC…
This report summarizes practices in the Petroleum/Chemical Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s…
This report summarizes practices in the Pharmaceutical Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
This report summarizes practices in the Retail and Wholesale Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC…
This report summarizes practices in the Services Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
This report summarizes practices in the Automotive Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
This report summarizes practices in the Consumer Products/Packaged Goods Industry related to IT strategy and governance, methodologies and processes, focus areas, and…
This report summarizes practices in the Distribution/Transportation Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity…
