APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Ask usPrepared using APQC's Open Standards Benchmarking® portal, these articles highlight important measures and median metric values for HR organization processes. Metrics…
This collection features HR Function data from APQC's Open Standards Benchmarking® survey for Human Capital Management Organization Performance. It includes interactive…
Prepared using APQC's Open Standards Benchmarking® portal, this article highlights important measures and median metric values for HR organization processes. Metrics…
Each month, APQC features a metric (cost, productivity, efficiency, cycle time, or supplemental) from our Open Standards Benchmarking® human capital management research. This…
In this 7-part series, APQC's Principal Research Lead in Human Capital Management, Elissa Tucker, explains why you should measure the different function areas/process groups…
Cost is one of the first metrics that executives look at when evaluating the performance of corporate functions like HR. This article describes one HR function cost measure…
The human resources cost per employee research bundle contains original research as well as resources and recommendations for optimizing the cost of your HR function.This…
HR staff productivity is an important indicator of overall HR function performance. All else being equal, a more productive HR staff can handle a greater volume of work and…
In this article, APQC reviews five key performance indicators that assess the overall health of the HR function at a high level:HR cost per $1,000 revenue,HR cost per…
This tune-up diagnostic is designed to help you make a quick assessment of your HR function performance in terms of cost, productivity, and efficiency. The assessment…
Whether in a weak or strong economy, your organization’s competitiveness and profitability depend on the continual scrutiny of expenses. How can you tell if your organization…
The efficiency with which HR administrative tasks are handled is a key component of overall HR function performance. It plays an integral role in the employee experience,…
Cost is one of the first metrics that executives look at when evaluating the performance of corporate functions like HR. This article describes one HR function cost measure…
Efficient HR functions deliver a positive employee experience and contribute to strategic business goals in ways that make the best use of HR staff time and the HR budget…
You’ve reviewed your organization’s top objectives, outlined an action plan for HR, and concluded that an HR spending increase is in order. With HR budget cuts commonplace,…
