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Ask usIn an effort to de-mystify process work and reconnect with the organization's process thinking roots, the UPS Enterprise Business Process Management Office (eBPMO) set out on…
In late 2018, Intel's Finance World Class Program triggered a project to design and implement a Business Process Management (BPM) framework. The goal of this effort was to…
Salesforce was struggling to set up a process improvement program at scale, due to being constrained by the startup mentality of a young company. In this session, Jerome…
Salesforce was struggling to set up a process improvement program at scale, due to being constrained by the startup mentality of a young company. In this session, Jerome…
Process management works best when the tools and mindset needed to enable it are embedded across the enterprise. As part of APQC’s 2020 PPM Online Summit, Christa Bol,…
For Alvaro Caamaño (Business Process Architect, Intel), setting up a business process management (BPM) framework is like building a house: Without the right foundations and a…
Salesforce was struggling to set up a process improvement program at scale, due to being constrained by the startup mentality of a young company. In this session, Jerome…
In an effort to de-mystify process work and reconnect with the organization's process thinking roots, the UPS Enterprise Business Process Management Office (eBPMO) set out on…
In late 2018, Intel's Finance World Class Program triggered a project to design and implement a Business Process Management (BPM) framework. The goal of this effort was to…
There are still many uncertainties around COVID-19, ranging from its economic impact to how organizations build resiliency and plan for the future. As part of APQC’s 2020…
Developing a culture of business process management in an organization practically unchanged for 40 years is no easy task. Organizations may have some processes documented,…
In this session, Adeeb Barqawi discussed how a large school district ensured that its support staff spent less time on paperwork and more time on what is most important,…
Developing a process thinking culture in an organization is never easy, but it can be especially challenging in educational institutions. Schools and universities face…
Developing a culture of business process management in an organization practically unchanged for 40 years is no easy task. Organizations may have some processes documented,…
Too often, counselors, social workers, and other support staff are burdened with excessive paperwork and administrivia that prevents them from focusing on what really matters…
