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Ask usAlthough the benefits of process frameworks are numerous, they are not without their challenges. Most frameworks require some modifications to account for differences in…
Organizations need a process framework for benchmarking, managing processes, and improving performance. Additionally, organizations need ways to align their process…
Process management can revolutionize the way an organization does business and generates value. APQC's Seven Tenets of Process Management℠ provide a clear framework any…
APQC's research shows that the top priority for organizations in the category of measurement is establishing a data-driven culture (44%) followed by ensuring performance…
Collins Aerospace is among the world’s largest suppliers of aerospace and defense products. Headquartered in Charlotte, North Carolina, the company operates more than 250…
At its core, change management is the act of proactively managing change and minimizing the resistance to organizational change through a set of structured processes or set…
When organizations don’t assess their readiness for change before carrying out projects, it’s easy to overlook risks that can present significant obstacles to success. To…
Ever had a change announced only for it to fall flat once getting started? Have you assigned dedicated resources only to discover that they're no longer available when you…
Ever had a change announced only for it to fall flat once getting started? Have you assigned dedicated resources only to discover that they're no longer available when you…
The pace of change has never been faster in today’s business environment. Organizations must keep up with accelerating technological advancements and myriad disruptions in…
Sunflower Electric Power Corporation is a member-owned and governed electric utility cooperative headquartered in Hays, Kansas. They initially encountered resistance to…
To become a data-driven organization, you need a data-driven culture. When your organizational culture prizes evidence-based decisions over hunches and subjective judgements,…
In March 2019, APQC conducted a survey on the latest trends in data analytics to learn how enterprises are capturing business value from their analytics investments. This…
Change management is the act of proactively managing change and minimizing the resistance to organizational change by engaging key stakeholders in the change process. This is…
Change management is critical for instilling new behaviors and making sure they stick to help drive sustainable improvements. But there are plenty of factors that can…
