APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Ask usPiloting a knowledge management (KM) tool or approach involves rolling it out to a targeted group of employees or stakeholders in order to test its functionality and impact,…
In this 25-minute, on demand webinar, Lynda Braksiek, Principal Research Lead, Knowledge Management, discusses KM for a sustainable future. Sharing research on sustainability…
In this webinar, Lynda Braksiek, Principal Research Lead, Knowledge Management, discusses KM for a sustainable future. Sharing research on sustainability and proven KM…
Focus on the teachable moment and just-in-time learning continues to create a lot of convergence between KM and learning, given that many KM approaches also focus on on…
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report examines the…
Effective change management involves helping employees understand how they're affected, providing resources for transitioning, and supporting them to sustain skills and…
Change management remains a crucial skill set and organizational capability that knowledge management (KM) teams must focus on. Providing insight into this topic, Lisa…
Change management remains a crucial skill set and organizational capability that knowledge management (KM) teams must focus on. Providing insight into this topic, Lisa…
For organizations to operate efficiently, they need business processes (which outline who does what and in what order) and associated knowledge (which provides the necessary…
For organizations to operate efficiently, they need business processes (which outline who does what and in what order) and associated knowledge (which provides the necessary…
For organizations to operate efficiently, they need business processes (which outline who does what and in what order) and associated knowledge (which provides the necessary…
For organizations to operate efficiently, they need business processes (which outline who does what and in what order) and associated knowledge (which provides the necessary…
In 2023, APQC conducted research to identify the correlation between process performance and knowledge management to maximize process performance, mitigate risks, and improve…
In 2023, APQC conducted research to identify the correlation between process performance and knowledge management to maximize process performance, mitigate risks, and improve…
In 2023, APQC conducted research to identify the correlation between process performance and knowledge management to maximize process performance, mitigate risks, and improve…
