At APQC's 2024 conference, Evan Siegel from eGain Corporation discussed using Generative AI to enhance content and knowledge-sharing activities. This article provides a…
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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Webinars & Videos|
Knowledge Revolution with Generative AI: Megatrends and Success Stories Webinar
Artificial intelligence has accelerated interest in knowledge management (KM), automating many tasks and breaking down barriers to adoption within organizations. By contrast,…
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Presentation Slides|
Knowledge Revolution with Generative AI: Megatrends and Success Stories Presentation Slides
Artificial intelligence has accelerated interest in knowledge management (KM), automating many tasks and breaking down barriers to adoption within organizations. By contrast,…
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Collections|
Digital and Its Role in Process
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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Infographics|
How Digital Investments Vary by Region & Industry
APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the organizations they support.This…
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Organizations with more mature process management programs are more likely to invest heavily in emerging technologies, APQC research finds. These companies tend to have more…
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In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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Spending on digital tools and technology at many large organizations will target enhanced data management over the next 18 months, likely serving as a precursor in many cases…
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In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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Presentation Slides|
Digital and Its Role in Process Webinar
Understanding how digital tools and technologies impact process and performance management (PPM) and the organizations they support is crucial to enable our members to be…
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Webinars & Videos|
Digital and Its Role in Process Webinar
Understanding how digital tools and technologies impact process and performance management (PPM) and the organizations they support is crucial to enable our members to be…
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Data and Measures|
Digital and Its Role in Process: Knowledge Management Function Report
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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Data and Measures|
Digital and Its Role in Process: Quality Function Report
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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Data and Measures|
Digital and Its Role in Process: Process Management Function Report
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
Measure Spotlight Results
(1 - 5 of 3871 Results)Number of FTEs that perform the process "monitor and update strategy, plans, and policies" per $1 billion revenue
Total personnel cost per business entity FTE
Percentage of FTEs who perform the process group "develop and manage human resources planning, policies, and strategies" who perform the process "monitor and update strategy, plans, and policies"
Senior management/executive satisfaction with overall HR services
Middle management/specialist satisfaction with overall HR services
