Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Quality Key Benchmarks: Pharmaceutical Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Manage enterprise quality”…
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Data and Measures|
Finance Organization Key Benchmarks: Pharmaceutical Industry
Prepared using data from APQC's Open Standards Benchmarking for the finance organization, this article highlights key performance indicator (KPI) benchmarks for…
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Data and Measures|
Business Process Management Maturity Benchmarks: Pharmaceutical Industry
This report is prepared with data from APQC's Business Process Management Maturity Assessment Tool (BPM MAT), which allows pharmaceutical organizations to assess their level…
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Data and Measures|
Fixing Process & Knowledge Productivity Problems Survey Report: Pharmaceutical
Wasted time, duplicated work, and inefficient processes chip away at an organization’s bottom line. Small inefficiencies add up—and they can hurt innovation and competitive…
