Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Moments That Matter in the 2025 Employee Experience
What kind of employee experience engages employees today? With more generations in the workforce; a mix of remote, hybrid, and in-office employees; and reports that employees…
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Data and Measures|
General Accounting and Reporting Practices: Mining Industry Report
As part of ongoing research into general accounting and reporting practices, APQC has gathered information on the latest trends in process maturity, data management, and the…
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Data and Measures|
People of KM: The Future of KM Roles Survey Report: Software/Technology Industry
In early 2025, APQC surveyed KM professionals to assess the role of leaders and practitioners working in the discipline of knowledge management. This report presents the…
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ESG Reporting Key Benchmarks
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Environment, Social, and Governance (ESG) Reporting, this collection features key performance indicator (KPI)…
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ESG Reporting Key Benchmarks: Mining Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Environment, Social, and Governance (ESG) Reporting, this article provides key performance indicator (KPI)…
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Best Practices in Applying Process Frameworks 2025: Software/Technology Industry Report
In March 2025, APQC conducted its bi-annual “Best Practices in Process Frameworks” survey to learn how organizations are using process frameworks, the common adoption…
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Data and Measures|
Supply Chain Resilience Practices: Mining Industry
In early 2025, APQC conducted research in supply chain resilience to learn from supply chain professionals about the current state of adoption of supply chain resilience…
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HR Function Key Benchmarks: Mining Industry
Prepared using APQC's Open Standards Benchmarking® portal, this article highlights important measures and median metric values for HR organization processes in the mining…
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AI in the HR Function
AI is expected to transform how HR works, what HR works on, and how HR engages with key stakeholders.In the second half of 2024 APQC conducted an Open Standards Benchmarking®…
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Data and Measures|
Social and Governance Reporting: Mining Industry
As part of ongoing research into environmental, social, and governance (ESG) practices, APQC gathered information on the latest trends in the scope of ESG reporting, ESG…
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General Accounting and Reporting Key Benchmarks
Prepared using data from APQC’s Open Standards Benchmarking® in general accounting and reporting, this collection features key performance indicators (KPIs) for general…
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Data and Measures|
General Accounting and Reporting Key Benchmarks: Mining Industry
Prepared using data from APQC’s Open Standards Benchmarking® in general accounting and reporting, this article highlights key performance indicators (KPIs) for general…
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Data and Measures|
Redeploy and Retire Employees Key Benchmarks: Mining Industry
Prepared using APQC’s Open Standards Benchmarking® portal, this article highlights important measures and median metric values for the Redeploy and retire employees process…
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Data and Measures|
Training and Development Key Benchmarks: Mining Industry
Prepared using data from APQC’s Open Standards Benchmarking® database, this article provides talent development key performance indicators (KPIs) for organizations in the…
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Accounts Receivable Key Benchmarks
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue accounting”…
Measure Spotlight Results
(1 - 5 of 3873 Results)Estimate if not using AI - Percentage of time cybersecurity employees currently spend on repetitive/redundant tasks
Total number of cybersecurity incidents over the previous 12 months per cybersecurity FTE
Estimate if not using AI - Total number of cybersecurity incidents over the previous 12 months per cybersecurity FTE
Total number of data breaches over previous 12 months per cybersecurity FTE
Percentage of data assets and services monitored for suspicious activity
