Home

Resource Library

APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

Looking for something specific?

Ask us
Reset Filters

Search by keyword in the box below. Use the filter on the left to browse.

1 - 15 of 64 Results

Measure Spotlight Results

(1 - 5 of 638 Results)

Selling, general, and administrative (SGA) costs per business entity employee

Number of FTEs that perform the process "monitor and update strategy, plans, and policies" per $1 billion revenue

Total personnel cost per business entity FTE

Percentage of FTEs who perform the process group "develop and manage human resources planning, policies, and strategies" who perform the process "monitor and update strategy, plans, and policies"

Other cost to perform the process group "develop and manage human resources planning, policies, and strategies" as a percentage of total process group cost
View all measure spotlight results
A banner image reading "Boost Efficiency Training and Close Skills Gap" with people in the background working around a desk