Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
General Accounting and Reporting Practices: Automotive Industry Report
As part of ongoing research into general accounting and reporting practices, APQC has gathered information on the latest trends in process maturity, data management, and the…
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Data and Measures|
General Accounting and Reporting Practices: Financial Services/Banking Industry Report
As part of ongoing research into general accounting and reporting practices, APQC has gathered information on the latest trends in process maturity, data management, and the…
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Data and Measures|
People of KM: The Future of KM Roles Survey Report: Financial Services/Banking/Insurance Industry
In early 2025, APQC surveyed KM professionals to assess the role of leaders and practitioners working in the discipline of knowledge management. This report presents the…
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Data and Measures|
General Accounting and Reporting Practices: Mining Industry Report
As part of ongoing research into general accounting and reporting practices, APQC has gathered information on the latest trends in process maturity, data management, and the…
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Collections|
ESG Reporting Key Benchmarks
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Environment, Social, and Governance (ESG) Reporting, this collection features key performance indicator (KPI)…
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Data and Measures|
ESG Reporting Key Benchmarks: Automotive Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Environment, Social, and Governance (ESG) Reporting, this article provides key performance indicator (KPI)…
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Data and Measures|
ESG Reporting Key Benchmarks: Financial Services/Banking Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Environment, Social, and Governance (ESG) Reporting, this article provides key performance indicator (KPI)…
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Data and Measures|
ESG Reporting Key Benchmarks: Mining Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Environment, Social, and Governance (ESG) Reporting, this article provides key performance indicator (KPI)…
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Data and Measures|
Best Practices in Applying Process Frameworks 2025: Services Industry Report
In March 2025, APQC conducted its bi-annual “Best Practices in Process Frameworks” survey to learn how organizations are using process frameworks, the common adoption…
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Data and Measures|
Best Practices in Applying Process Frameworks 2025: Financial Services/Banking Industry Report
In March 2025, APQC conducted its bi-annual “Best Practices in Process Frameworks” survey to learn how organizations are using process frameworks, the common adoption…
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Data and Measures|
Expense Reimbursement Key Benchmarks: Financial Services/Banking Industry
Prepared using APQC’s Open Standards Benchmarking® in Accounts Payable and Expense Reimbursement, the table below highlights Key Performance Indicator (KPI) benchmarks for…
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Data and Measures|
Expense Reimbursement Key Benchmarks: Automotive Industry
Prepared using APQC’s Open Standards Benchmarking® in Accounts Payable and Expense Reimbursement, the table below highlights Key Performance Indicator (KPI) benchmarks for…
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Data and Measures|
HR Function Key Benchmarks: Mining Industry
Prepared using APQC's Open Standards Benchmarking® portal, this article highlights important measures and median metric values for HR organization processes in the mining…
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Prepared using data from APQC’s Open Standards Benchmarking in Human Capital Management (HCM), this collection highlights key performance indicator (KPI) benchmarks for…
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Data and Measures|
HR Function Key Benchmarks: Financial Services/Banking Industry
Prepared using APQC's Open Standards Benchmarking® portal, this article highlights important measures and median metric values for HR organization processes in the financial…
Measure Spotlight Results
(1 - 5 of 3879 Results)Average time in calendar days to detect cybersecurity incidents
Percentage of cybersecurity FTEs eliminated/redeployed in the past 12 months attributed to AI
Annual cybersecurity cost as a percentage of IT cost, excluding depreciation/amortization
Average time in calendar days to respond to and recover from cybersecurity incidents
Percentage of endpoints governed by automated identity management and governance processes
