APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Ask usPrepared using APQC’s Open Standards Benchmarking® portal, the articles in this collection highlight important measures and median metric values for the Source, recruit, and…
As part of ongoing research into environmental, social, and governance (ESG) practices, APQC gathered information on the latest trends in the scope of ESG reporting, ESG…
This collection contains links to all the most recent versions of APQC's Process Classification Framework (PCF), including the cross-industry framework, all industry-specific…
Effective benchmarking requires common definitions and processes. Like a shared language, organizations need to make apples-to-apples comparisons to obtain accurate…
As part of ongoing research into environmental, social, and governance (ESG) practices, APQC gathered information on the latest trends in the scope of ESG reporting, ESG…
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Logistics, this collection provides key performance indicator (KPI) benchmarks for organizations across…
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Logistics, this article provides key performance indicator (KPI) benchmarks for organizations in the…
As part of ongoing research into general accounting and reporting practices, APQC has gathered information on the latest trends in process maturity, data management, and the…
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Environment, Social, and Governance (ESG) Reporting, this collection features key performance indicator (KPI)…
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Environment, Social, and Governance (ESG) Reporting, this article provides key performance indicator (KPI)…
Prepared using APQC’s Open Standards Benchmarking® in Accounts Payable and Expense Reimbursement, the table below highlights Key Performance Indicator (KPI) benchmarks for…
In early 2025, APQC conducted research in supply chain resilience to learn from supply chain professionals about the current state of adoption of supply chain resilience…
Prepared using APQC's Open Standards Benchmarking® portal, this article highlights important measures and median metric values for HR organization processes in the aerospace…
As part of ongoing research into environmental, social, and governance (ESG) practices, APQC gathered information on the latest trends in the scope of ESG reporting, ESG…
Prepared using data from APQC’s Open Standards Benchmarking® in general accounting and reporting, this collection features key performance indicators (KPIs) for general…
