
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Logistics Key Benchmarks: Electronics Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Logistics, this article provides key performance indicator (KPI) benchmarks for organizations in the…
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Data and Measures|
Logistics Key Benchmarks: Government/Military Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Logistics, this article provides key performance indicator (KPI) benchmarks for organizations in the…
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Data and Measures|
Logistics Key Benchmarks: Petroleum/Chemical Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Logistics, this article provides key performance indicator (KPI) benchmarks for organizations in the…
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Collections|
Blueprint for Success: Logistics
This collection is your road map to success in managing logistics efficiency and effectiveness. The content within will teach you about key performance indicators (KPIs), as…
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Collections|
Logistics Key Benchmarks
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Logistics, this collection provides key performance indicator (KPI) benchmarks for organizations across…
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Data and Measures|
Logistics Key Benchmarks: Aerospace Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Logistics, this article provides key performance indicator (KPI) benchmarks for organizations in the…
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Collections|
Moments That Matter in the 2025 Employee Experience
What kind of employee experience engages employees today? With more generations in the workforce; a mix of remote, hybrid, and in-office employees; and reports that employees…
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Data and Measures|
People of KM: The Future of KM Roles Survey Report: Non-Profit Industry
In early 2025, APQC surveyed KM professionals to assess the role of leaders and practitioners working in the discipline of knowledge management. This report presents the…
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Data and Measures|
General Accounting and Reporting Practices: Petroleum/Chemicals Industry Report
As part of ongoing research into general accounting and reporting practices, APQC has gathered information on the latest trends in process maturity, data management, and the…
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Data and Measures|
General Accounting and Reporting Practices: Aerospace Industry Report
As part of ongoing research into general accounting and reporting practices, APQC has gathered information on the latest trends in process maturity, data management, and the…
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Data and Measures|
People of KM: The Future of KM Roles Survey Report: Government/Military Industry
In early 2025, APQC surveyed KM professionals to assess the role of leaders and practitioners working in the discipline of knowledge management. This report presents the…
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Data and Measures|
General Accounting and Reporting Practices: Electronics Industry Report
As part of ongoing research into general accounting and reporting practices, APQC has gathered information on the latest trends in process maturity, data management, and the…
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Data and Measures|
General Accounting and Reporting Practices: Government/Military Industry Report
As part of ongoing research into general accounting and reporting practices, APQC has gathered information on the latest trends in process maturity, data management, and the…
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Collections|
ESG Reporting Key Benchmarks
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Environment, Social, and Governance (ESG) Reporting, this collection features key performance indicator (KPI)…
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Data and Measures|
ESG Reporting Key Benchmarks: Aerospace Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Environment, Social, and Governance (ESG) Reporting, this article provides key performance indicator (KPI)…