Prepared using APQC’s Open Standards Benchmarking® portal, the articles in this collection highlight key metrics for organizations in the automotive industry.

Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
HCM Strategy Key Benchmarks: Automotive Industry
Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the Develop and manage HR plans, processes, and…
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Contact Center Key Benchmarks
Gain insight into the efficiency and effectiveness of your organization’s contact center processes by benchmarking common business activities (Hierarchy ID: 6.2 in APQC’s…
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Data and Measures|
Contact Center Key Benchmarks: Automotive Industry
Gain insight into the efficiency and effectiveness of your organization’s contact center processes by benchmarking common business activities (Hierarchy ID: 6.2 in APQC’s…
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Talent Acquisition Key Benchmarks
Prepared using APQC’s Open Standards Benchmarking® portal, the articles in this collection highlight important measures and median metric values for the Source, recruit, and…
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Data and Measures|
Greenhouse Gas Emissions Reporting: Automotive Industry
As part of ongoing research into environmental, social, and governance (ESG) practices, APQC gathered information on the latest trends in the scope of ESG reporting, ESG…
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Data and Measures|
Internal Controls Key Benchmarks: Automotive Industry
Prepared using data from APQC’s Open Standards Benchmarking in internal controls, this table highlights financial management internal controls key benchmarks for all…
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Internal Controls Key Benchmarks
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Manage Internal Controls”…
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Process Classification Framework|
APQC Process Classification Framework (PCF) - Automotive (OEM) - Excel Version 7.2.2
Effective benchmarking requires common definitions and processes. Like a shared language, organizations need to make apples-to-apples comparisons to obtain accurate…
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APQC's Process Classification Framework (PCF) - Cross-Industry and Industry-Specific Versions
This collection contains links to all the most recent versions of APQC's Process Classification Framework (PCF), including the cross-industry framework, all industry-specific…
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Data and Measures|
Talent Development Practices Report: Automotive Industry
This report explores responses to APQC’s Open Standards Benchmarking® assessment in talent development.In 2024, HR leaders with responsibility for talent development answered…
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Data and Measures|
Developing HR Talent Survey Snapshot: Automotive Industry
This report explores responses to APQC’s Open Standards Benchmarking® assessment in talent development.In 2024, HR leaders with responsibility for talent development answered…
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Data and Measures|
ESG Reporting Structures: Automotive Industry
As part of ongoing research into environmental, social, and governance (ESG) practices, APQC gathered information on the latest trends in the scope of ESG reporting, ESG…
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Data and Measures|
Logistics Key Benchmarks: Industrial Products Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Logistics, this article provides key performance indicator (KPI) benchmarks for organizations in the…
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Logistics Key Benchmarks
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Logistics, this collection provides key performance indicator (KPI) benchmarks for organizations across…