APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Ask usIn this webinar, Lynda Braksiek, Principal Research Lead, Knowledge Management, discusses KM for a sustainable future. Sharing research on sustainability and proven KM…
At the close of 2024, APQC's process and performance management group conducted its annual survey to understand the common challenges and priorities of practitioners in 2025…
APQC’s Principal Research Lead for Financial Management, Kelley Pruetz, co-hosted a webinar with Brad DeMent and Trey Robinson, partners in ScottMadden’s Corporate & Shared…
Ever had a change announced only for it to fall flat once getting started? Have you assigned dedicated resources only to discover that they're no longer available when you…
In a world where change is the only constant, the need for precise and comprehensive transformation strategies has never been more pressing. Yet, many transformation efforts…
APQC shared our latest research insights and the value of the ongoing partnership between knowledge management (KM) and process and performance management (PPM). Participants…
What do you do when you have a unique business model needing to go through a transformational journey? Chumash Enterprises partnered with APQC to answer this question and…
Being adaptable and flexible have always been hallmarks of effective leadership and a fulfilling life. But in a world of ever-more change—and an ever-faster pace of change…
Change management remains a crucial skill set and organizational capability that knowledge management (KM) teams must focus on. Providing insight into this topic, Lisa…
APQC's process and performance management research team conducted its annual survey to understand the common challenges and priorities of practitioners in 2024. The survey…
For more than 10 years, ScottMadden and APQC have gathered benchmarks and trends specific to HR Shared Services through a custom benchmarking study focused exclusively on the…
Change management strategy is a key component of any organizational change initiative, whether related to organizational transformation, change in business strategy, large…
According to APQC’s 2023 priorities research, more than one-third of organizations have identified key skillsets individuals should have as a critical component in the…
At the close of 2022, APQC's process and performance management group conducted its annual survey to understand the common challenges and priorities of practitioners in 2023…
Organizations and employees have been through a lot over the last couple of years with no real signs of slowing down. Employees are exhausted and the transformation and new…
