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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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Measure Spotlight Results

(1 - 5 of 28 Results)

Percentage of cybersecurity spend on capital expenditures (long-term investments)

Percentage of cybersecurity functions that are centralized

Total cost to perform the process group "manage the business of information technology", including depreciation/amortization, per process FTE

Total cost to perform the process group "manage the business of information technology", including depreciation/amortization, per $1,000 revenue

Percentage of total IT cost, including depreciation/amortization, allocated to process group "manage the business of information technology"
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An image of two men at work talking in the background with the overlay "How to Set up a Process Management Program"