
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask usResource Results
-
Data and Measures|
People of KM: The Future of KM Roles Survey Report: Pharmaceutical/Healthcare Industry
In early 2025, APQC surveyed KM professionals to assess the role of leaders and practitioners working in the discipline of knowledge management. This report presents the…
-
Data and Measures|
General Accounting and Reporting Practices: Pharmaceutical Industry Report
As part of ongoing research into general accounting and reporting practices, APQC has gathered information on the latest trends in process maturity, data management, and the…
-
Data and Measures|
ESG Reporting Key Benchmarks: Pharmaceutical Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Environment, Social, and Governance (ESG) Reporting, this article provides key performance indicator (KPI)…
-
Data and Measures|
Expense Reimbursement Key Benchmarks: Pharmaceutical Industry
Prepared using APQC’s Open Standards Benchmarking® in Accounts Payable and Expense Reimbursement, the table below highlights Key Performance Indicator (KPI) benchmarks for…
-
Data and Measures|
Supply Chain Resilience Practices: Pharmaceutical Industry
In early 2025, APQC conducted research in supply chain resilience to learn from supply chain professionals about the current state of adoption of supply chain resilience…
-
Data and Measures|
HR Function Key Benchmarks: Pharmaceutical Industry
Prepared using APQC's Open Standards Benchmarking® portal, this article highlights important measures and median metric values for HR organization processes in the…
-
Data and Measures|
Social and Governance Reporting: Pharmaceutical Industry
As part of ongoing research into environmental, social, and governance (ESG) practices, APQC gathered information on the latest trends in the scope of ESG reporting, ESG…
-
Data and Measures|
Key General Accounting and Reporting Benchmarks: Pharmaceutical Industry
Prepared using data from APQC’s Open Standards Benchmarking® in general accounting and reporting, this article highlights key performance indicators (KPIs) for general…
-
Data and Measures|
Quality Key Benchmarks: Pharmaceutical Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Manage enterprise quality”…
-
Data and Measures|
Redeploy and Retire Employees Key Benchmarks: Pharmaceutical Industry
Prepared using APQC’s Open Standards Benchmarking® portal, this article highlights important measures and median metric values for the Redeploy and retire employees process…
-
Data and Measures|
Training and Development Key Benchmarks: Pharmaceutical Industry
Prepared using data from APQC’s Open Standards Benchmarking® database, this article provides talent development key performance indicators (KPIs) for organizations in the…
-
Data and Measures|
AI Trends in the Finance Function: Pharmaceutical Industry Report
In 2024, finance leaders from various regions and industries answered questions about how they have supported the implementation of AI in their finance function, and how they…
-
Data and Measures|
Environmental Reporting: Pharmaceutical Industry
As part of ongoing research into environmental, social, and governance (ESG) practices, APQC gathered information on the latest trends in the scope of ESG reporting, ESG…
-
Data and Measures|
Accounts Payable Key Benchmarks: Pharmaceutical Industry
Prepared using data from APQC’s Open Standards Benchmarking in accounts payable, this table highlights financial management key performance indicator (KPI) benchmarks for…
-
Data and Measures|
Scope of ESG Reporting: Pharmaceutical Industry
As part of ongoing research into environmental, social, and governance (ESG) practices, APQC gathered information on the latest trends in the scope of ESG reporting, ESG…