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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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Measure Spotlight Results

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Value of enterprise's risk exposure in the past year per business entity FTE

Total annual cost for the process group "manage enterprise risk" as a percentage of revenue

Anticipated percentage change in total annual cost for the process group "manage enterprise risk" next year

Total annual cost for the process group "manage enterprise risk" per business entity FTE

Percentage of legal services FTEs that perform the process group 'manage the corporate liability insurance program'
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Man pointing to icons on a process map