Engagement is down across industries, and there are plenty of reasons for employees to feel disengaged, from return-to-office mandates to layoffs, economic uncertainty, and…
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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Moments That Matter: Executive Summary
When an employee becomes disengaged and ready to leave your organization, it’s easy to feel like it’s too late to turn things around. Perhaps it’s better to part ways and…
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In this article, APQC reviews five key performance indicators that assess the overall health of the HR function at a high level:HR cost per $1,000 revenue,HR cost per…
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HR Function Tune-up Diagnostic
This tune-up diagnostic is designed to help you make a quick assessment of your HR function performance in terms of cost, productivity, and efficiency. The assessment…
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HR Cost per Employee
Cost is one of the first metrics that executives look at when evaluating the performance of corporate functions like HR. This article describes one HR function cost measure…
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HR Staff Productivity
HR staff productivity is an important indicator of overall HR function performance. All else being equal, a more productive HR staff can handle a greater volume of work and…
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What’s the “Right” Amount of HR Spending?
Whether in a weak or strong economy, your organization’s competitiveness and profitability depend on the continual scrutiny of expenses. How can you tell if your organization…
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HR Administration Efficiency
The efficiency with which HR administrative tasks are handled is a key component of overall HR function performance. It plays an integral role in the employee experience,…
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HR Cost per $1000 Revenue
Cost is one of the first metrics that executives look at when evaluating the performance of corporate functions like HR. This article describes one HR function cost measure…
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HR Function Efficiency
Efficient HR functions deliver a positive employee experience and contribute to strategic business goals in ways that make the best use of HR staff time and the HR budget…
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How to Justify an HR Budget Increase
You’ve reviewed your organization’s top objectives, outlined an action plan for HR, and concluded that an HR spending increase is in order. With HR budget cuts commonplace,…
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Artificial intelligence has the potential to deliver real business value in human resources, but only when embraced responsibly and holistically. A new global survey finds…
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In Pursuit of HR Effectiveness: Why this common objective eludes so many and what we can do about it
An effective HR function provides a business with the right people, at the right price point, and in sufficient but not excessive numbers. It supports and engages people in…
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Training & Development Efficiency
An efficient training and development process is one that delivers quality learning experiences and valuable learning outcomes in ways that are less labor- and time-intensive…
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Training & Development Productivity
When training and development employees are more productive, they can handle a greater volume of work, support a larger workforce, and meet a greater number of learning needs…
Measure Spotlight Results
(1 - 5 of 638 Results)Number of FTEs that perform the process "monitor and update strategy, plans, and policies" per $1 billion revenue
Total personnel cost per business entity FTE
Percentage of FTEs who perform the process group "develop and manage human resources planning, policies, and strategies" who perform the process "monitor and update strategy, plans, and policies"
Senior management/executive satisfaction with overall HR services
Middle management/specialist satisfaction with overall HR services
