During this session, Habitat for Humanity International discussed how it has expanded its knowledge management function to support global staff, resulting in the development…
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This session focused on the risks of knowledge drain and talent shortages that organizations face due to the retirement of longtime employees. Western & Southern Financial…
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Investing in effective enterprise content management processes is crucial for organizations. APQC's research on successful content management programs shows how to formulate…
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How can a development bank leverage knowledge management to make positive change in people’s lives? Dr. Susann Roth, Chief of Knowledge Management at the Asian Development…
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Given the reality of cybercrime and the threats that it poses to all organizations, cybersecurity has become an extremely important part of supplier risk management and…
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The insurance industry faces a growing talent crisis, and some insurance position are at a heightened risk. Technology, executive, actuarial, and analytics positions are…
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On a webinar, APQC Principal Research Lead Lauren Trees facilitated a panel on advanced technologies featuring three leaders from KM teams recognized by APQC’s Excellence in…
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In order to engage the business and apply process practices that make a difference, we often must challenge the way people think about the way they execute work. To…
Measure Spotlight Results
(1 - 5 of 3871 Results)Number of FTEs that perform the process "monitor and update strategy, plans, and policies" per $1 billion revenue
Total personnel cost per business entity FTE
Percentage of FTEs who perform the process group "develop and manage human resources planning, policies, and strategies" who perform the process "monitor and update strategy, plans, and policies"
Senior management/executive satisfaction with overall HR services
Middle management/specialist satisfaction with overall HR services
