California-based eGain, a company that specializes in AI-based KM tools for customer-facing organizations, was a lead sponsor of APQC’s 2024 conference. After the conference,…
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To keep pace with evolving business needs, KM professionals must continually broaden and deepen their skills. In June 2022, APQC hosted a roundtable discussion facilitated…
Measure Spotlight Results
(1 - 5 of 3871 Results)Number of FTEs that perform the process "monitor and update strategy, plans, and policies" per $1 billion revenue
Total personnel cost per business entity FTE
Percentage of FTEs who perform the process group "develop and manage human resources planning, policies, and strategies" who perform the process "monitor and update strategy, plans, and policies"
Senior management/executive satisfaction with overall HR services
Middle management/specialist satisfaction with overall HR services
