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Ask usDesign thinking can assist knowledge management professionals in comprehending the requirements of their internal customers (i.e., end-users) and devising innovative…
Design thinking is a human-centric, solutions-based approach to problem solving. It is particularly useful for addressing complex or ill-defined problems and leveraging…
The ongoing focus on emerging technology remains crucial for enhancing and expediting knowledge management (KM) capabilities within organizations. During the July 2024…
Virtual and augmented reality are technologies that superimpose computer-generated visual and sensory elements onto the user’s environment. This article outlines the…
Cognitive computing involves using data mining and machine learning to simulate human thought processes, while artificial intelligence (AI) refers to technology that…
Smart recommendation systems use information about users and their past behavior to filter items and predict which ones will be most relevant or appealing to a specific user…
California-based eGain, a company that specializes in AI-based KM tools for customer-facing organizations, was a lead sponsor of APQC’s 2024 conference. After the conference,…
Natural language processing is machine learning software that enables computers to understand human language and detect patterns therein. This article describes the basics of…
The rise of data-driven decision making in C-suites and boardrooms requires HR become equally data driven. Within the HR function, recruiting is often an early adopter of…
Organizations today have a variety of tools at their disposal to measure employee satisfaction and loyalty, but none of them come close to the simplicity of Employee Net…
Tight labor markets in recent years have turned virtually every aspect of talent acquisition into a target for innovation and automation. Combined with the shift toward…
As organizations plan for the future, AI is becoming increasingly vital for knowledge management (KM) teams. KM practitioners anticipate that AI will be pivotal in key…
As part of a multifaceted talent acquisition strategy, an organization’s approach to identifying and connecting with people whose skills match both the present and…
Talent acquisition and retention, perennially important considerations for executives and boards, are closely tied to employer branding and the candidate experience. To…
APQC’s global survey of more than 1,000 talent acquisition executives shows that nearly two-thirds of respondent organizations use technology to some extent in selecting…
