Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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In a roundtable discussion facilitated by KM Principal Research Lead Lynda Braksiek, participants gathered to discuss why knowledge transfer is important for their…
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Organizational culture has the power to impact performance both positively and negatively, whether in supply chain or any other part of an organization. In addition to an…
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In this article, APQC reviews five key performance indicators that assess the overall health of the HR function at a high level:HR cost per $1,000 revenue,HR cost per…
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HR Function Tune-up Diagnostic
This tune-up diagnostic is designed to help you make a quick assessment of your HR function performance in terms of cost, productivity, and efficiency. The assessment…
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HR Cost per Employee
Cost is one of the first metrics that executives look at when evaluating the performance of corporate functions like HR. This article describes one HR function cost measure…
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HR Staff Productivity
HR staff productivity is an important indicator of overall HR function performance. All else being equal, a more productive HR staff can handle a greater volume of work and…
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What’s the “Right” Amount of HR Spending?
Whether in a weak or strong economy, your organization’s competitiveness and profitability depend on the continual scrutiny of expenses. How can you tell if your organization…
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HR Administration Efficiency
The efficiency with which HR administrative tasks are handled is a key component of overall HR function performance. It plays an integral role in the employee experience,…
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HR Cost per $1000 Revenue
Cost is one of the first metrics that executives look at when evaluating the performance of corporate functions like HR. This article describes one HR function cost measure…
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HR Function Efficiency
Efficient HR functions deliver a positive employee experience and contribute to strategic business goals in ways that make the best use of HR staff time and the HR budget…
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How to Justify an HR Budget Increase
You’ve reviewed your organization’s top objectives, outlined an action plan for HR, and concluded that an HR spending increase is in order. With HR budget cuts commonplace,…
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Period-end management reports are an important form of decision-making support that helps leaders gain insight on specific areas of the business. These reports typically…
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Consolidated financial statements enable organizations with a parent company and subordinate reporting units to report their finances as a single enterprise for creditors,…
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A well-designed and well-maintained Chart of Accounts (COA) enables consistency and accuracy in reporting, provides structure for managing global business in a uniform way,…
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Cycle Time to Perform the Monthly Close
In this article, APQC reviews cross-industry data on the cycle time to perform the monthly close and highlights some strategies for a faster close. When fewer days are…
Measure Spotlight Results
(1 - 5 of 3879 Results)Average time in calendar days to detect cybersecurity incidents
Percentage of cybersecurity FTEs eliminated/redeployed in the past 12 months attributed to AI
Annual cybersecurity cost as a percentage of IT cost, excluding depreciation/amortization
Average time in calendar days to respond to and recover from cybersecurity incidents
Percentage of endpoints governed by automated identity management and governance processes
