Electricity utilities around the world are facing an accelerating transformation of their business models, customer expectations, competition, and underlying technologies. Societal and technical forces are combining to drive the rapid evolution of the electricity industry as increasing focus on service, safety, and sustainability drives change.
The Clean Electrification Maturity Model® (CEMM) was developed in conjunction with IBM’s Global Energy, Environment, and Utilities Industry with input from over 100 subject matter experts. It includes capabilities in 8 domains that focus on transformative characteristics for electricity utilities in the energy transition.
- Strategy And Leadership
- Organization and Culture
- Technology
- Sustainability
- Grid Operations
- Work and Asset Management
- Customer Experience
- Market Innovation
The assessment includes 25-30 questions on specific capabilities and practices across five levels of maturity for each domain. Utilities select the option which most closely matches their practices in an interactive tool and then submit their answers to APQC for tabulation, comparisons, and report generation.
The CEMM report will provide electricity utilities insight into their plans and progress in their transition to market structures and changing stakeholder expectations. The CEMM builds on new capabilities and the power of benchmarking to assist electricity utilities in identifying business opportunities and capabilities needed to thrive in the next generation of industry transition.
View the static version of this assessment
If you have questions, we’re happy to help. Call us at +1-713-681-4020 or email us at [email protected].
This assessment will help you understand where your biggest gaps are and where you need to focus your attention in order to advance the goals of your energy transition effort.
Submitting Your Assessment
All submissions to this assessment must be collected using APQC's easy-to-use pdf data collection form. This PDF data collection tool consist of the survey itself and any relevant information needed to understand the survey and complete the data collection form. The consolidated data collection tool is intended to simplify the collection of data within your organization.
Once you have completed the data collection form, click the submit button in the tool or upload the file using APQC's secure file upload tool.
APQC analysts will immediately begin validation of your submission and contact you if any questions need to be addressed before finalizing your assessment results report. The report will include detailed views of your assessment results and comparisons to other organization’s maturity.
Learn More
White Paper: Preparing Electric Utilities for the Energy Transition: Insights from the Clean Electrification Maturity Model. This white paper reviews the key insights from the first round of data collected from the Clean Electrification Maturity Model.
Webinar Recording: IBM and APQC discuss the easy-to-use questionnaire already in use at over 50 utilities globally, and profile each of the eight domains in the model including market innovation, technology, sustainability, grid operations, and more. They also share initial findings and report extracts from the analysis of the data compiled from the 200 characteristics across five levels of maturity. Watch Now
