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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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    Lock Governance Structures and Alignment

    In April 2021, APQC hosted a roundtable discussion with process and performance management professionals to share pain points, challenges, and success stories around process…