Home
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Data and Measures
Key Sales and Marketing Benchmarks at a Glance: Media and Entertainment Industry
-
Data and Measures
Key Sales and Marketing Benchmarks at a Glance: Petroleum/Chemical Industry
-
Data and Measures
Key Sales and Marketing Benchmarks at a Glance: Utility Industry
-
Data and Measures
Key Sales and Marketing Benchmarks at a Glance: Distribution/Transportation Industry
-
Data and Measures
Key Sales and Marketing Benchmarks at a Glance: Government/Military Industry
-
Data and Measures
Key Sales and Marketing Benchmarks at a Glance: Healthcare Industry
-
Data and Measures
Key Sales and Marketing Benchmarks at a Glance: Industrial Products Industry
-
Data and Measures
Key Sales and Marketing Benchmarks at a Glance: Food and Beverage Manufacturers
-
Data and Measures
Key Sales and Marketing Benchmarks at a Glance: Services Industry
-
Webinars & Videos
July 2015 Process and Performance Webinar: Using Analytics to Re-envision Order-Management Processes for Improved Customer Loyalty
Featured Resources
Staff Selections
-
Infographics
Benefits of O2C End-to-End Process Management
-
Case Study
Elevating the Candidate Experience at Mercy Hospital Systems
-
Case Study
Excellence in Knowledge Management at Capital Group - American Funds Service Group
-
Reports & White Papers
Sourcing and Procurement Blueprint for Success
-
Webinars & Videos
Tools for Re-Engineering Your Processes
