Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections|
Understanding Procurement Benchmarks and Best Practices
This collection is your road map to success in managing procurement efficiency and effectiveness. The content within will teach you about key performance indicators (KPIs)…
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Collections|
Next-Generation Supplier Relationship Management
Much work has been done building good supplier relationship management (SRM) programs. As more companies embrace and adopt SRM best practices, it’s time to look holistically…
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Articles|
The Human Side of the SRM Equation
Supplier relationship management (SRM) is particularly crucial in today’s world of supply chain upheaval. Development of SRM tools using AI and other advanced technologies is…
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Infographics|
Open Innovation Maturity and Supply Chain Success
Open innovation provides an opportunity for organizations to enhance their collaboration with supply chain partners within their business ecosystem. For some companies,…
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All organizations depend on others as part of their operations. With multiple organizations involved in sourcing, manufacturing, and delivering goods, the supply chain is a…
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APQC’s research—conducted in partnership with supplier relationship management (SRM) experts Kate Vitasek, Bonnie Keith, and Emmanuel Cambresy—shows that although there are…
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Reports & White Papers|
Reinventing Supplier Relationship Management
APQC’s research—conducted in partnership with supplier relationship management (SRM) experts Kate Vitasek, Bonnie Keith, and Emmanuel Cambresy—shows that although there are…
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Research has shown that many, if not most, of the world's most-used sourcing strategies are incomplete for modern procurement challenges. In this article, Kate Vitasek and…
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Tools & Templates|
Sourcing Considerations Checklist: Preferred Provider Model
Next-generation supplier relationship management embraces a continuum of sourcing business models. For the Preferred Provider sourcing business model, here is an easy-to-use…
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Tools & Templates|
Sourcing Considerations Checklist: Shared Services Model
Next-generation supplier relationship management embraces a continuum of sourcing business models. For the Shared Services sourcing business model, here is an easy-to-use…
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Tools & Templates|
Sourcing Considerations Checklist: Vested Model
Next-generation supplier relationship management embraces a continuum of sourcing business models. For the Vested sourcing business model, here is an easy-to-use checklist to…
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This article weaves together insights from research conducted by APQC, APQC research advisor Kate Vitasek, author Daniel Coyle, and IBM to provide actionable advice on ways…
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The business battles of this century will be won by harnessing the power of suppliers. Leading organizations recognize that the playing field of procurement is no longer one…
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Infographics|
Taking Supplier Relationship Management to the Next Level
Supplier relationship management (SRM) is a method commonly used by organizations to ensure supplier adhere to contract terms and procurement activities. View this…
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Tools & Templates|
Sourcing Considerations Checklist: Basic Provider Model
Next-generation supplier relationship management embraces a continuum of sourcing business models. For the Basic Provider sourcing business model, here is an easy-to-use…
