Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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A service level agreement (SLA) defines the specifications, quality, and cost of a good or service being provided by a supplier to a buyer. SLAs help to provide transparency…
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For supply chains that are more innovative and resilient in the face of disruption, organizations can no longer afford purely transactional approaches to supplier…
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Understanding Procurement Benchmarks and Best Practices
This collection is your road map to success in managing procurement efficiency and effectiveness. The content within will teach you about key performance indicators (KPIs)…
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Data and Measures|
Procurement Key Benchmarks: Aerospace Industry
Featuring data from APQC’s Open Standards Benchmarking in procurement, this table highlights procurement benchmarks for organizations in the aerospace industry. Metrics…
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Procurement Key Benchmarks
Featuring data from APQC's Open Standards Benchmarking in Procurement, these articles highlight the median performance level on important procurement benchmarks for…
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Data and Measures|
Procurement Key Benchmarks: Healthcare Industry
With data from APQC’s Open Standards Benchmarking in procurement, this article highlights procurement benchmarks for organizations in the healthcare industry. Metrics…
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Data and Measures|
Procurement Key Benchmarks: Industrial Products Industry
Prepared with data from APQC’s Open Standards Benchmarking in procurement, this article highlights procurement benchmarks for organizations in the industrial products…
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Data and Measures|
Procurement Key Benchmarks: Insurance Industry
With data from APQC’s Open Standards Benchmarking in procurement, this article highlights procurement benchmarks for organizations in the insurance industry. Metrics…
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Data and Measures|
Procurement Key Benchmarks: Media and Entertainment Industry
With data from APQC’s Open Standards Benchmarking in procurement, this article highlights procurement benchmarks for organizations in the media and entertainment industry. …
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Data and Measures|
Procurement Key Benchmarks: Automotive Industry
With data from APQC’s Open Standards Benchmarking in procurement, this table highlights procurement benchmarks for organizations in the automotive industry. Metrics…
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Data and Measures|
Procurement Key Benchmarks: Consumer Products/Packaged Goods Industry
Prepared with data from APQC’s Open Standards Benchmarking in procurement, this article highlights procurement benchmarks for organizations in the consumer products/packaged…
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Data and Measures|
Procurement Key Benchmarks: Distribution/Transportation Industry
With data from APQC’s Open Standards Benchmarking in procurement, this article highlights procurement benchmarks for organizations in the distribution and transportation…
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Data and Measures|
Procurement Key Benchmarks: Electronics Industry
Prepared using data from APQC’s Open Standards Benchmarking in procurement, this table highlights procurement benchmarks for organizations in the electronics industry. …
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Data and Measures|
Procurement Key Benchmarks: Financial Services/Banking Industry
With data from APQC’s Open Standards Benchmarking in procurement, this article highlights procurement benchmarks for organizations in the financial services and banking…
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Data and Measures|
Procurement Key Benchmarks: Government/Military Industry
With data from APQC’s Open Standards Benchmarking in procurement, this article highlights procurement benchmarks for organizations in the government and military industry. …
