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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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Measure Spotlight Results

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Freight cost to perform the process "operate outbound transportation" per $1,000 revenue

Number of FTEs that perform the process "define logistics strategy" per $1 billion revenue

Number of FTEs that perform the process "plan and manage inbound material flow" per $1 billion revenue

Other cost to perform the process "operate outbound transportation" per $1,000 revenue

Full trailer-load or full container-load capacity utilization
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