Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections|
Sales and Marketing Key Benchmarks
Prepared using APQC’s Open Standards Benchmarking® data in Sales and Marketing, this collection highlights sales and marketing key performance indicator (KPI) benchmarks for…
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Infographics|
Total Cost of HR as a Percentage of Selling, General, and Administrative (SG&A) Costs
This infographic reviews HR costs as a percentage of selling, general, and administrative (SG&A) costs and highlights some factors that are important to consider for the most…
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In this article, APQC reviews HR costs as a percentage of selling, general, and administrative (SG&A) costs and highlights some factors that are important to consider for the…
