Resource Library

APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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  • Collections

    Sales and Marketing Key Benchmarks

    Prepared using APQC’s Open Standards Benchmarking® data in Sales and Marketing, this collection highlights sales and marketing key performance indicator (KPI) benchmarks for…