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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Reducing Warranty Costs as a Percentage of Sales
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Tools & Templates
APQC's Benchmarking Project Plan Template (Excel Template)
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Tools & Templates
Scoping a Benchmarking Study (Excel Template)
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Articles
Roles and Responsibilities of Benchmarking Team Members
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Articles
Scoping a Benchmarking Study
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Articles
Product Lifecycle Management: Job Descriptions
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Articles
Understanding Processes for Governing a Product and Service Development Program
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Articles
Understanding Processes for Developing Products and Services
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Articles
Understanding Processes for Generating and Defining New Product/Service Ideas
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Collections
Understanding Product/Service Development Processes
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Articles
Project Portfolio Management: Ensuring Objective Comparisons for Portfolio Decision Making
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Articles
Project Portfolio Management: Ensuring Knowledge Capture and Reuse
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Reports & White Papers
Unparalleled Portfolio Management: Best-Practice Processes and Lessons Learned
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Collections
Unparalleled Portfolio Management: Best-Practice Processes and Lessons Learned
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Reports & White Papers
2020 Supply Chain Challenges and Priorities: White Paper
Featured Resources
Staff Selections
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Reports & White Papers
Optimizing the End-to-End Order-to-Cash Process
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Articles
Benchmarking Fundamentals
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Articles
What is Social Learning?
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Articles
Uncollectable Balances as a Percentage of Revenue
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Infographics
Content and Collaboration in Microsoft 365
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Collections
Understanding Procurement Benchmarks and Best Practices
