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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Improving Document Management at Advanced Industrial Machine Solutions
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Webinars & Videos
TRaVIS - Documentation Management for Small Businesses
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Presentation Slides
TRaVIS - Documentation Management for Small Businesses
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Collections
How to Apply the Process Classification Framework (PCF)®
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Articles
Best Practices in Process Models: The Seven Tenets of Process Management
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Reports & White Papers
Process Mining 101: Bridging Data and Process for Real-World Insights
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Collections
2020 Process and Performance Management Priorities
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Articles
The Impact of Technology on Process Work
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Articles
2020 Process Management Challenges and Solutions
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Collections
Tools to Evolve BPM's Strategic Value
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Case Study
Value Stream Mapping and End-To-End Process Improvement at Vanguard
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Infographics
Impacts of Technology on Process Work
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Articles
The Building Blocks of Process Management Maturity: Process Models
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Articles
Process Frameworks Driving Organizational Success: Q&A
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Presentation Slides
How Process Frameworks Drive Organizational Success
Featured Resources
Staff Selections
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Reports & White Papers
Optimizing the End-to-End Order-to-Cash Process
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Articles
Benchmarking Fundamentals
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Articles
What is Social Learning?
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Articles
Uncollectable Balances as a Percentage of Revenue
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Infographics
Content and Collaboration in Microsoft 365
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Collections
Understanding Procurement Benchmarks and Best Practices
