Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides|
Practices That Drive BPM Program Success
According to APQC's research, 97% of organizations prioritize business process management (BPM) at their organization. In this webinar, APQC's Madison Lundquist discusses the…
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Collections|
How Process Programs Stack Up 2024
According to APQC's research, 97% of organizations prioritize process management at their organization. Organizations are busy implementing long-term changes to future-proof…
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Webinars & Videos|
Practices That Drive BPM Program Success
According to APQC's research, 97% of organizations prioritize business process management (BPM) at their organization. In this webinar, APQC's Madison Lundquist discusses the…
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Reports & White Papers|
Best Practices in Process Improvement 2024: Survey Report
The goal of process management is to improve performance. Whether the emphasis is customer retention, cycle time, employee satisfaction, efficiency, business growth,…
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Collections|
Exploring Process Automation
APQC recently conducted a survey to understand more around organizations’ process automation efforts and identify how they can overcome some of the above challenges. This…
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Data and Measures|
How Process Programs Stack Up: Comparison of the 2020 and 2024 Surveys
According to APQC's research, 97% of organizations prioritize process management at their organization. Organizations are busy implementing long-term changes to future-proof…
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Data and Measures|
How Process Programs Stack Up: Comparison By Revenue
According to APQC's research, 97% of organizations prioritize process management at their organization. Organizations are busy implementing long-term changes to future-proof…
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Data and Measures|
How Process Programs Stack Up: Comparison by Process Team
According to APQC's research, 97% of organizations prioritize process management at their organization. Organizations are busy implementing long-term changes to future-proof…
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Data and Measures|
How Process Programs Stack Up: Comparison By FTEs
According to APQC's research, 97% of organizations prioritize process management at their organization. Organizations are busy implementing long-term changes to future-proof…
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Reports & White Papers|
How Process Programs Stack Up: Survey Report
According to APQC's research, 97% of organizations prioritize process management at their organization. Organizations are busy implementing long-term changes to future-proof…
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Data and Measures|
How Process Programs Stack Up: Manufacturing Industry Report
According to APQC's research, 97% of organizations prioritize process management at their organization. Organizations are busy implementing long-term changes to future-proof…
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Data and Measures|
How Process Programs Stack Up: Services Industry Report
According to APQC's research, 97% of organizations prioritize process management at their organization. Organizations are busy implementing long-term changes to future-proof…
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Data and Measures|
How Process Programs Stack Up: North and South America Region Report
According to APQC's research, 97% of organizations prioritize process management at their organization. Organizations are busy implementing long-term changes to future-proof…
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Webinars & Videos|
What’s the Difference Between Process Maturity and Process Management Maturity?
Process maturity and process management maturity are sometimes used interchangeably; however, they are two very different things. Process professionals often wonder if it’s…
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Presentation Slides|
What’s the Difference Between Process Maturity and Process Management Maturity?
Process maturity and process management maturity are sometimes used interchangeably; however, they are two very different things. Process professionals often wonder if it’s…
