Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools to Evolve BPM's Strategic Value
In our recent research on process automation, APQC found that business process management is potentially more important than ever before. Process management has many of the…
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Reports & White Papers|
BPM Toolkit: Evidence-Based Best Practices for Process Leaders
Manifest industry-disrupting innovation. Surprise and delight customers. Realize exponential increases in efficiency. Whatever the strategic goal, an evidence-based approach…
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Collections|
How Process Programs Stack Up 2024
According to APQC's research, 97% of organizations prioritize process management at their organization. Organizations are busy implementing long-term changes to future-proof…
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Building the Business Case for Process Management
Organizations are often looking to make a business case for setting up a process management program. This collection contains content that discusses the return on investment…
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APQC's Seven Tenets of Process Management in Depth
Process management can revolutionize the way an organization does business and generates value. APQC's Seven Tenets of Process Management℠ provide a clear framework any…
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Every process has inherent risks that can result in unintended consequences. Understanding the source of risks, as well as the reliability of a process, allows an…
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Infographics|
2025 Top Challenges and Solutions: Process Management
In December of 2024 APQC conducted its annual survey to understand the common challenges and priorities of process and performance management practitioners. This infographic…
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At the close of 2024, APQC's process and performance management group conducted its annual survey to understand the common challenges and priorities of practitioners in 2025…
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Webinars & Videos|
What to Expect in Process and Performance Management in 2025
At the close of 2024, APQC's process and performance management group conducted its annual survey to understand the common challenges and priorities of practitioners in 2025…
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Presentation Slides|
What to Expect in Process and Performance Management in 2025
At the close of 2024, APQC's process and performance management group conducted its annual survey to understand the common challenges and priorities of practitioners in 2025…
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Data and Measures|
2025 Process & Performance Management Priorities and Challenges: Comparison by Revenue
In December of 2024, APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2025.This report…
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Data and Measures|
2025 Process & Performance Management Priorities and Challenges: Comparison by FTEs
In December of 2024, APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2025.This report…
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In our annual Process and Performance Management Priorities research, APQC surveyed 296 process and performance management professionals to identify common challenges and…
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Tools & Templates|
APQC's Seven Tenets of Process Management Supporting Content and Best Practices
This resource guides you towards the best approach to improving your business process management with detailed definitions and process steps for each of APQC's Seven Tenets…
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Data and Measures|
2025 Process & Performance Management Priorities & Challenges: 2022, 2023, 2024, & 2025 Comparison Report
In December of 2024, APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2025.This report…
