Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides|
Practices That Drive BPM Program Success
According to APQC's research, 97% of organizations prioritize business process management (BPM) at their organization. In this webinar, APQC's Madison Lundquist discusses the…
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Collections|
How Process Programs Stack Up 2024
According to APQC's research, 97% of organizations prioritize process management at their organization. Organizations are busy implementing long-term changes to future-proof…
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Webinars & Videos|
Practices That Drive BPM Program Success
According to APQC's research, 97% of organizations prioritize business process management (BPM) at their organization. In this webinar, APQC's Madison Lundquist discusses the…
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Collections|
Summaries from APQC’s 2024 Conference
APQC held its annual Process and Knowledge Management Conference in Houston from April 29th to May 2nd, 2024. The conference had a theme of "Connect, Change, Grow," which…
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Infographics|
BPM Teams: How Process Programs Stack Up
Business process management (BPM) teams play a valuable role in helping organizations meet their strategic goals and optimizing the performance of their efforts. To better…
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Infographics|
Change Management: How Process Programs Stack Up
Change management is the act of proactively managing change and minimizing the resistance to organizational change by engaging key stakeholders in the change process. This is…
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Infographics|
Process Performance: How Process Programs Stack Up
Performance and maturity encompass the measurement, monitoring, and controlling of processes. This tenet asks the following questions: How well do you know your processes?…
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Infographics|
Tools and Technology: How Process Programs Stack Up
Process management could not stand up to the rapid pace of today's business world without the tools and technologies we have grown accustomed to, but tools and technology do…
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Infographics|
How Organizational Size Affects Process Program Structures
One evident truth in BPM programs is that they are not cookie cutter. There are almost as many program models as there are BPM teams. While there are similarities, like the…
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Governance and strategic alignment of process programs play a vital role in their success. The governance of process management often dictates the efficiency and speed at…
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APQC's research over the last two decades has uncovered ten keys to BPM implementations that make an organization‐wide impact. These essential characteristics form the basis…
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Data and Measures|
How Process Programs Stack Up: Comparison of the 2020 and 2024 Surveys
According to APQC's research, 97% of organizations prioritize process management at their organization. Organizations are busy implementing long-term changes to future-proof…
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According to research on business process management (BPM) programs, most of the primary benefits of BPM can be traced to strategic alignment from top leadership to the front…
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Articles|
How to Secure Process Champions
Stakeholder engagement, from both executives and front-line workers, is essential for any process management program to be successful. There are many ways your stakeholders…
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Process management is a management practice or approach that defines the governance of specific business processes, enabling improved business agility and operational…
