Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Having rigorous processes in place is critical when lives are at stake. By adapting APQC’s Process Classification Framework (PCF)® and applying Lean principles to its process…
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Summaries from APQC’s 2024 Conference
APQC held its annual Process and Knowledge Management Conference in Houston from April 29th to May 2nd, 2024. The conference had a theme of "Connect, Change, Grow," which…
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Data and Measures|
Best Practices in Process Improvement 2024: Comparison by FTEs Report
The goal of process management is to improve performance. Whether the emphasis is customer retention, cycle time, employee satisfaction, efficiency, business growth,…
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Data and Measures|
Best Practices in Process Improvement 2024: Comparison by Process Improvement Structure Report
The goal of process management is to improve performance. Whether the emphasis is customer retention, cycle time, employee satisfaction, efficiency, business growth,…
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Best Practices In Process Improvement 2024
The goal of process management is to improve performance. Whether the emphasis is customer retention, cycle time, employee satisfaction, efficiency, business growth,…
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Data and Measures|
Best Practices in Process Improvement 2024: Comparison by Revenue Report
The goal of process management is to improve performance. Whether the emphasis is customer retention, cycle time, employee satisfaction, efficiency, business growth,…
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When Chumash Enterprises set out on a journey toward process excellence, they knew they had their work cut out for them. The organization, governed by the Santa Ynez Band of…
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Creating a culture of continuous improvement often requires employees to learn new methodologies, tools, and ways of working. To help drive these changes in a sustainable way…
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2024 Supply Chain Current State Quick Polls
APQC conducts periodic quick polls in supply chain to learn about the latest trends in emerging technologies and key practices. For its first quick poll in May 2024, APQC…
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Data and Measures|
Continuous Improvement in Supply Chain: 2024 Aerospace Industry
APQC conducts periodic quick polls in supply chain to learn about the latest trends in emerging technologies and key practices. In August 2024, APQC gathered insights from…
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Data and Measures|
Continuous Improvement in Supply Chain: 2024 Automotive Industry
APQC conducts periodic quick polls in supply chain to learn about the latest trends in emerging technologies and key practices. In August 2024, APQC gathered insights from…
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Data and Measures|
Continuous Improvement in Supply Chain: 2024 Consumer Products/Packaged Goods Industry
APQC conducts periodic quick polls in supply chain to learn about the latest trends in emerging technologies and key practices. In August 2024, APQC gathered insights from…
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Continuous Improvement in Supply Chain: 2024 Petroleum/Chemical Industry
APQC conducts periodic quick polls in supply chain to learn about the latest trends in emerging technologies and key practices. In August 2024, APQC gathered insights from…
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Data and Measures|
Continuous Improvement in Supply Chain: 2024 Pharmaceutical Industry
APQC conducts periodic quick polls in supply chain to learn about the latest trends in emerging technologies and key practices. In August 2024, APQC gathered insights from…
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Data and Measures|
Continuous Improvement in Supply Chain: 2024 The Americas Region
APQC conducts periodic quick polls in supply chain to learn about the latest trends in emerging technologies and key practices. In August 2024, APQC gathered insights from…
