Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask usResource Results
-
Collections|
Fundamentals of Measures
One of the reasons organizations grapple with effective data & analytics is their lack of a solid measurement foundation. Particularly around identifying the relevant, …
-
Infographics|
KPI Trends Across the Years
APQC conducted surveys in 2018, 2024, and 2025 to understand the common challenges and priorities associated with operational key performance indicators (KPIs) for process…
-
Collections|
2025 Operational KPI Priorities & Challenges
In December of 2024, APQC conducted a survey to understand the common challenges and priorities associated with operational KPIs for process and performance management (PPM)…
-
Data and Measures|
2025 Operational KPI Priorities & Challenges: Comparison by FTEs
In December of 2024, APQC conducted a survey to understand the common challenges and priorities associated with operational KPIs for process and performance management (PPM)…
-
In 2018, 2024, and again in 2025, APQC carried out survey research to better understand the common challenges and priorities associated with operational KPIs for process and…
-
Data and Measures|
2025 Operational KPI Priorities & Challenges: Comparison by Revenue
In December of 2024, APQC conducted a survey to understand the common challenges and priorities associated with operational KPIs for process and performance management (PPM)…
-
Data and Measures|
2025 Operational KPI Priorities & Challenges: 2018, 2024, and 2025 Comparison Report
In December of 2024, APQC conducted a survey to understand the common challenges and priorities associated with operational KPIs for process and performance management (PPM)…
-
Articles|
How to Get Employee Buy-in for Measurement
APQC's research shows that the top priority for organizations in the category of measurement is establishing a data-driven culture (44%) followed by ensuring performance…
-
Data and Measures|
2025 Operational KPI Priorities & Challenges: Services Sector
In December of 2024, APQC conducted a survey to understand the common challenges and priorities associated with operational KPIs for process and performance management (PPM)…
-
Data and Measures|
2025 Operational KPI Priorities & Challenges: Software/Technology Industry
In December of 2024, APQC conducted a survey to understand the common challenges and priorities associated with operational KPIs for process and performance management (PPM)…
-
Data and Measures|
2025 Operational KPI Priorities & Challenges: Process Management Function
In December of 2024, APQC conducted a survey to understand the common challenges and priorities associated with operational KPIs for process and performance management (PPM)…
-
Data and Measures|
2025 Operational KPI Priorities & Challenges: Manufacturing Sector
In December of 2024, APQC conducted a survey to understand the common challenges and priorities associated with operational KPIs for process and performance management (PPM)…
-
Data and Measures|
2025 Operational KPI Priorities & Challenges: Corporate Strategy Function
In December of 2024, APQC conducted a survey to understand the common challenges and priorities associated with operational KPIs for process and performance management (PPM)…
-
Data and Measures|
2025 Operational KPI Priorities & Challenges: Transformation Function
In December of 2024, APQC conducted a survey to understand the common challenges and priorities associated with operational KPIs for process and performance management (PPM)…
-
Reports & White Papers|
2025 Operational KPI Priorities & Challenges Survey Report
In December of 2024, APQC conducted a survey to understand the common challenges and priorities associated with operational KPIs for process and performance management (PPM)…
