Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates|
How to Analyze Process Risk
Every process has inherent risks that can result in unintended consequences. Understanding the source of risks, as well as the reliability of a process, allows an…
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Collections|
How to Apply the Process Classification Framework (PCF)®
This collection provides "how to" guidance and best practices for the top applications of APQC's Process Classification Framework (PCF)®.
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Developing an enterprise-wide process model is a daunting task, particularly for large, complex organizations. This article offers four best practices to guide your efforts…
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Tools & Templates|
PCF-Based Risk Assessment Tool
This tool can be used to assess and document the potential risks associated with the organization's processes as discussed in Managing Risk: How to Use the Process…
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Case Study|
Scenario Planning Example in Practice
Scenario planning can help as an organization prepares to mitigate the worst impacts of disruption and quickly take advantage of new opportunities. Regardless of whether the…
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Articles|
Self-Assessing Your Cybersecurity Risks
Worried about whether your data is at risk for a cyber-attack or data breach? The finance function can and should play a critical role in safeguarding an organization’s…
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Tools & Templates|
Top Scenarios to Consider in Scenario Planning
Scenario planning is an important tool in the finance toolkit to help organizations prepare for the unexpected―whether it be upside, or downside. This article summarizes some…
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Presentation Slides|
Self-Assessing Your Cybersecurity Risks
Worried about whether your data is at risk for a cyber-attack or data breach? In this APQC webinar, guest speaker Donny C. Shimamoto (founder and managing director of…
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Webinars & Videos|
Self-Assessing Your Cybersecurity Risks
Worried about whether your data is at risk for a cyber-attack or data breach? In this APQC webinar, guest speaker Donny C. Shimamoto (founder and managing director of…
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Articles|
Live Future Ready with Scenario Planning
In an uncertain and unpredictable world, disruptions to business as usual—whether good or bad—can come at any time. While no organization or finance professional can predict…
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Articles|
Manufacturers' Aligning and Selecting KPIs
Based off data from APQC’s Operational KPIs That Matter survey, this article looks at the alignment between organizational priorities and the measures manufacturing…
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Articles|
Manufacturer's Reporting Practices
APQC conducted a survey to garner insights into KPI management challenges. The survey explored the KPIs that organizations use to manage operations, their alignment to…
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Articles|
Supply Chain Risk: Planning for the Future
Supply chain risks—which can range from supplier health to geopolitical conflict to piracy and armed robbery on the roads—pose a financial and reputational threat to…
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For supply chain organizations, risks can manifest themselves in tremendously disruptive ways. The scale varies from earthquakes, strikes, and toppled governments to the…
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Presentation Slides|
Supply Chain Risk: Planning for the Future
In this February 2019 APQC webinar, Banyan Risk Group's founder and CEO David Dezoo and supply chain risk expert Alastair Donald discuss different types of risks facing…
Measure Spotlight Results
(1 - 5 of 17 Results)Number of IT FTEs that perform the process group "manage business resiliency and risk" per $1 billion revenue
Percentage of total IT cost, including depreciation/amortization, allocated to process group "manage business resiliency and risk"
Total cost to perform the process "manage business resiliency and risk", including depreciation/amortization, per $1,000 revenue
Percentage of business entity IT FTEs who perform the process group "manage business resiliency and risk"
Total cost to perform the process group "manage business resiliency and risk", including depreciation/amortization, per process FTE
