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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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How to Apply the Process Classification Framework (PCF)®
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Tools & Templates
PCF-Based Risk Assessment Tool
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Tools & Templates
How to Analyze Process Risk
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Case Study
Scenario Planning Example in Practice
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Articles
Self-Assessing Your Cybersecurity Risks
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Tools & Templates
Top Scenarios to Consider in Scenario Planning
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Presentation Slides
Self-Assessing Your Cybersecurity Risks
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Webinars & Videos
Self-Assessing Your Cybersecurity Risks
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Articles
Live Future Ready with Scenario Planning
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Articles
Manufacturers' Aligning and Selecting KPIs
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Articles
Manufacturer's Reporting Practices
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Articles
Supply Chain Risk: Planning for the Future
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Measure Spotlights
Total cost to perform the process group "manage business resiliency and risk", including depreciation/amortization, per process FTE
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Measure Spotlights
Percentage of business entity IT FTEs who perform the process group "manage business resiliency"
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Measure Spotlights
Total cost to perform the process "manage business resiliency and risk", including depreciation/amortization, per $1,000 revenue
Featured Resources
Staff Selections
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Reports & White Papers
Optimizing the End-to-End Order-to-Cash Process
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Articles
Benchmarking Fundamentals
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Articles
What is Social Learning?
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Articles
Uncollectable Balances as a Percentage of Revenue
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Infographics
Content and Collaboration in Microsoft 365
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Collections
Understanding Procurement Benchmarks and Best Practices
