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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Manufacturer's Reporting Practices
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Articles
Manufacturers' Aligning and Selecting KPIs
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Tools & Templates
How to Analyze Process Risk
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Articles
Supply Chain Risk: Planning for the Future
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Data and Measures
Total cost to perform the process "manage business resiliency and risk", including depreciation/amortization, per $1,000 revenue
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Data and Measures
Number of IT FTEs that perform the process group "manage business resiliency and risk" per $1 billion revenue
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Data and Measures
Percentage of total IT cost, including depreciation/amortization, allocated to process group "manage business resiliency and risk"
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Data and Measures
Total cost to perform the process group "manage business resiliency and risk", including depreciation/amortization, per process FTE
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Data and Measures
Percentage of business entity IT FTEs who perform the process group "manage business resiliency"
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Webinars & Videos
Supply Chain Risk: Planning for the Future (Webinar)
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Presentation Slides
Supply Chain Risk: Planning for the Future (Slides)
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Articles
Managing Risk Through Sales and Operations Planning
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Articles
Risk and Compliance Around APQC’s Process Classification Framework Modeling
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Presentation Slides
Risk and Compliance around APQC’s Process Classification Framework (PCF)® Modeling
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Data and Measures
Time in weeks to complete projects that address an identified business exposure or opportunity (between 40 and 60 percent of total annual revenue)
Featured Resources
Staff Selections
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Reports & White Papers
How to Build KM into Daily Work: Make KM Intuitive, Embedded, and Easy
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
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Reports & White Papers
Future Skillsets of Procurement Professionals: Survey Report
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Reports & White Papers
Preparing for the Next Level of Financial Planning and Analysis (White Paper)
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Reports & White Papers
Engagement & The Employee Experience: Survey Report
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Case Study
How Human Connections Support Digital Transformation: General Electric Case Study
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Articles
Drivers of Analytics Program Effectiveness
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Reports & White Papers
Reinventing Supplier Relationship Management (White Paper)
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Webinars & Videos
How Walmart Built a Data-Driven Diversity and Inclusion Strategy
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Articles
Leveraging Emerging Tools and Technologies in Finance: Blockchain
