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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
2020 Process & Performance Management Priorities & Challenges: Comparison by Role
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Data and Measures
2020 PPM Priorities & Challenges: Manufacturing vs. Services Sector
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Reports & White Papers
2020 Process & Performance Management Priorities & Challenges Survey Report
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Case Study
Putting Process Frameworks into Action: A Concentra Analytics Case Study
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Articles
Drivers of Analytics Program Effectiveness
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Articles
Manufacturers' Aligning and Selecting KPIs
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Articles
Manufacturer's Reporting Practices
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Articles
Analytics Engagement Tactics
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Collections
Trends in Data and Analytics
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Collections
Operational KPIs That Matter
Featured Resources
Staff Selections
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Reports & White Papers
COVID-19 Organizational Survival Guide
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Collections
KM Innovation in the Face of Disruption
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Articles
Business Financial Contingency Planning
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Articles
How to Work from Home
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Reports & White Papers
2020 Supply Chain Challenges and Priorities: Survey Report
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Tools & Templates
How to Analyze Process Risk
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Articles
Three Roles to Make Your Digital Transformation a Success
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Articles
How to Get Senior Leaders to Do Their Part to Engage Employees
