Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Based on an October 2021, APQC webinar presentation by Tapaswee Chandele, global vice president of talent and development at The Coca-Cola Company, this article summarizes…
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In this APQC interview, Tapaswee Chandele, Global Vice President of Talent and Development at The Coca-Cola Company, talks about Coca-Cola’s efforts to foster a learning…
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In an APQC HCM webinar, Tapaswee Chandele, Global Vice President of Talent and Development at The Coca-Cola Company, shared Cola-Cola’s journey to becoming a learning…
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Webinars & Videos|
The Coca-Cola Company’s Journey to Becoming a Learning Organization
When The Coca-Cola Company reset its strategy to become a consumer-centric, total beverage company, it had to rethink all of its talent practices and redefine what it means…
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Presentation Slides|
The Coca-Cola Company’s Journey to Becoming a Learning Organization
When The Coca-Cola Company reset its strategy to become a consumer-centric, total beverage company, it had to rethink all of its talent practices and redefine what it means…
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Autonomous teams have been called “the future of work,” but how do they work? In this podcast, Mercy Harper talks with Timm Urschinger, co-founder and CEO of LIVEsciences,…
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Articles|
Use Autonomous Teams to Increase Agility
Across industries and around the world, more and more organizations are using autonomous teams to drive innovation and agility. Still, many leaders have questions about what…
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An organization that is learning brings employees, teams, and divisions together to share knowledge, solve problems, and innovate in support of achieving shared goals.
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Articles|
What Is a Learning Organization?
Drawing on expertise from scholars and practitioners, this article introduces the concept of the learning organization by giving an overview of: The benefits of being a…
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In February 2020, APQC interviewed Lance Weiler about how storytelling skills are needed to succeed in knowledge management. A founding member and director of the Columbia…
Measure Spotlight Results
(1 - 5 of 178 Results)Personnel cost to perform the processes "manage employee development" and "develop and train employees" as a percentage of total process cost
Personnel cost to perform the processes "manage employee orientation and deployment," "manage employee performance," and "manage employee relations" as a percentage of total process cost
Number of learning days per employee
Response time in hours for non-routine "develop and counsel employees" inquiries
Response time in hours for routine "develop and counsel employees" inquiries
