Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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KM Essentials: Communities of Practice
This “KM Essentials” collection is designed for those new to communities of practice or looking for a refresher on foundational concepts and approaches. The collection…
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When communities of practice (CoPs) thrive, employees learn together, share knowledge across organizational boundaries, develop rich and useful content, and bolster the…
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Infographics|
8 Proven Practices for Successful Communities of Practice
Communities of practice are networks of people who come together to share and learn from one another face-to-face, virtually, or both. Most organizations develop communities…
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Presentation Slides|
Back to School Edition: Building Effective and Long-lasting Communities of Practice (Slides)
Communities of practice are a knowledge management (KM) approach and remain foundational to the success of many KM programs and disciplines. APQC defines communities of…
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Webinars & Videos|
Back to School Edition: Building Effective and Long-lasting Communities of Practice
Communities of practice are a knowledge management (KM) approach and remain foundational to the success of many KM programs and disciplines. APQC defines communities of…
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Tools & Templates|
Communities and Networks FAQ
This guide addresses the most commonly asked questions APQC hears about communities of practice, also known as networks.Related Resources:Knowledge Management FAQKnowledge…
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APQC's Knowledge Management FAQs
This resource contains answer guides to frequently asked questions (FAQ) that APQC often receives about knowledge management (KM). The questions cover key topics within KM,…
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With decades of experience in managing knowledge for technology and consulting companies, Stan Garfield has witnessed the importance of cross-functional collaboration and is…
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Articles|
Understanding Communities of Practice
Communities of practice are knowledge management (KM) approach designed to bring people together around a shared discipline or topic of interest. This article condenses the…
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In the ever-evolving business world, fundamental KM practices such as close collaboration and partnership with the business and measuring KM's business impact never go out of…
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The fast-paced and ever-evolving nature of today's workplace requires organizations to adapt in order to thrive. While external changes can happen, the key to growth lies in…
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During this session, a research project utilizing artificial intelligence in order to develop advanced knowledge management technologies for the Defense Advanced Research…
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In this session, the Knowledge Management team at Collins Aerospace demonstrated the value of in-person events through network mapping, which analyzed conference attendees'…
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Presentation Slides|
Creating a Virtual Member of a Community of Practice
During this session, a research project utilizing artificial intelligence in order to develop advanced knowledge management technologies for the Defense Advanced Research…
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Presentation Slides|
Proving In-Person Event Value Through Network Mapping: One KM Team’s Journey
In this session, the Knowledge Management team at Collins Aerospace demonstrated the value of in-person events through network mapping, which analyzed conference attendees'…