Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
2025 KM Priorities and Predictions Cross-Industry Survey Report: Year to Year Comparison
APQC surveys knowledge management professionals annually to determine their priorities and primary objectives. The goal of this research is to evaluate the state of KM and…
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With a career spanning more than four decades, Carla O’Dell has made numerous lasting contributions to the field of knowledge management (KM). While she’s seen a lot of…
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Data and Measures|
2025 KM Priorities and Predictions Survey Report: Comparison by Role Level
To kick-start 2025, APQC surveyed knowledge management experts and practitioners to determine their highest priorities and top objectives. This research aims to assess the…
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Data and Measures|
2025 KM Priorities and Predictions Survey Report: Comparison by Organizational Size by FTEs
To kick-start 2025, APQC surveyed knowledge management experts and practitioners to determine their highest priorities and top objectives. This research aims to assess the…
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Data and Measures|
2025 KM Priorities and Predictions Survey Report: Comparison by Revenue
To kick-start 2025, APQC surveyed knowledge management experts and practitioners to determine their highest priorities and top objectives. This research aims to assess the…
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Data and Measures|
2025 KM Program Benchmarks and Metrics Practices Report: Top Performers
In late 2024, APQC surveyed KM programs to understand their inputs, outputs, and success drivers. The research is designed to help KM programs bolster their business cases,…
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Data and Measures|
2025 KM Program Benchmarks and Metrics Practices Report: Regional Comparison
In late 2024, APQC surveyed KM programs to understand their inputs, outputs, and success drivers. The research is designed to help KM programs bolster their business cases,…
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Articles|
2025 KM Priorities, Trends, and Challenges
Artificial intelligence (AI) has been the leading headline in recent years across all functions of the enterprise, and knowledge management is no exception. APQC’s 2025 KM…
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Data and Measures|
2025 KM Program Benchmarks and Metrics Practices Report: Revenue Comparison
In late 2024, APQC surveyed KM programs to understand their inputs, outputs, and success drivers. The research is designed to help KM programs bolster their business cases,…
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Data and Measures|
2025 KM Program Benchmarks and Metrics Practices Report: Business Model Comparison
In late 2024, APQC surveyed KM programs to understand their inputs, outputs, and success drivers. The research is designed to help KM programs bolster their business cases,…
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Collections|
2025 KM Program Benchmarks and Metrics
KM programs continue to use APQC’s flagship KM benchmarking survey to level-set and evaluate their KM programs. In 2025, APQC expanded and enhanced this survey in response to…
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Data and Measures|
2025 KM Program Benchmarks and Metrics Practices Report: KM Program Tenure Comparison
In late 2024, APQC surveyed KM programs to understand their inputs, outputs, and success drivers. The research is designed to help KM programs bolster their business cases,…
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Data and Measures|
2025 KM Program Benchmarks and Metrics Practices Report: Organization Size by FTEs Comparison
In late 2024, APQC surveyed KM programs to understand their inputs, outputs, and success drivers. The research is designed to help KM programs bolster their business cases,…
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Data and Measures|
2025 KM Program Benchmarks and Metrics Practices Report: Level of KM Leader Comparison
In late 2024, APQC surveyed KM programs to understand their inputs, outputs, and success drivers. The research is designed to help KM programs bolster their business cases,…
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Data and Measures|
2025 KM Program Benchmarks and Metrics Practices Report: KM Program Maturity Comparison
In late 2024, APQC surveyed KM programs to understand their inputs, outputs, and success drivers. The research is designed to help KM programs bolster their business cases,…
Measure Spotlight Results
(1 - 5 of 8 Results)KM change management experts/specialists as percentage of total KM FTEs
KM training managers/specialists as percentage of total KM FTEs
KM AI specialists as percentage of total KM FTEs
KM change management experts/specialists per business entity FTE
KM training managers/specialists per business entity FTE
